How to change your address with Hydro Manitoba in one simple step:
- Fill out an online form for moving and account changes.
What you should know!
The following information apply to both owners and renters:
- You can provide your new address to Hydro Manitoba anytime.
- When you move, your account number will change. If you usually pay your bills online or by phone, make sure to update your new account number with your bank.
- Renters are responsible for paying the energy bills until the day they give back their keys to the property owner, even if that date is before the end of their lease.
- While the rental unit is vacant, property owners are still billed for natural gas and electricity.
- If you are a landlord, and you want to make changes to a tenant’s account, you can contact Hydro Manitoba or simply log-in to your online account.
Frequently Asked Questions
What if I am moving out of Manitoba permanently?
When you move out of Manitoba, you have to stop the service at your address and cancel your Manitoba Hydro account, by going to the stop service section. The energy provider in your new province/territory may ask for a credit reference letter, which contains information on your billing history. Fill out this online form to request the letter.
How can I update info other than my address?
If you are not moving, but simply need to change your name, email address, phone number or other basic account information, you can update these information in the Accounts & services section.
Finally.
As we noted at the beginning of this article, changing your address with Hydro Manitoba is an important thing to do when you move. Probably as important is changing your address on your driver’s licence!
