How to change my address with my bank?
Are you getting ready to tackle moving tasks? Usually when we think about the companies we need to notify of our change of address, our financial institutions are at the top of the list. Unfortunately, these institutions generally have various sectors or departments that need to be informed of our new address, and the solutions offered are sometimes not as intuitive as we would like them to be. For example, you could have to separately notify the different departments within the same financial institution (banking, insurance, investment, etc.)
Why is it not a one-stop-shop? The reason is simple: The banks’ structure is quite rigid, the databases of the different departments do not automatically communicate with each other and the level of security is at its maximum (which is a positive point!). Therefore, you must change your contact information for each department within your financial institution, one by one. Where to start?
This article explains how to change your address with your bank accounts and credit cards for the main financial institutions found in Canada.
Select your financial institution below.
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How to change my address with the Bank of Montreal (BMO) ?
For your bank accounts and credit cards:
- Using the free change of address service on MovingWaldo;
- Using Online Banking services ;
- By phone 1 844 837-9228.
Read the complete guide How to change my address with BMO to understand how to inform all the different departments of this financial institution of your new address.
How to change my address with Scotiabank ?
For your bank accounts and credit cards:
- Using the free service on MovingWaldo.
- From Scotia OnLine, simply follow these steps:
- Click on “Manage My Accounts” at the top of any page.
- Click on the “Profile” tab.
- Under “Personal Profile”, click on “Update” next to the information you want to edit.
- By phone 1 800 575-2424;
How to change my address with the Laurentian Bank ?
For your bank accounts and credit cards:
- Using the free service on MovingWaldo;
- Using the service LBCDirect by Internet
- Calling the TeleBanking Center at 1 (877) 522-3863.
How to change my address with Manulife Bank?
For your bank accounts and credit cards:
- Using the free service on MovingWaldo;
- From your online account;
- By phone: 1-877-765-2265.
How to change my address with Desjardins?
For your Desjardins Caisse account and your Visa and Mastercard Desjardins credit cards :
- Using the free service on MovingWaldo;
- Using your account AccèsD;
- By phone 1 800 224-7737 (Desjardins Caisse account) or 1 800 363-3380 (credit card).
Read the complete guide How to change my address with Desjardins to understand how to inform all the different departments of this financial institution of your new address.
How to change my address with HSBC ?
For your bank accounts and credit cards:
- Using Online Banking;
- By phone: 1-888-310-4722.
How to change my address with the National Bank of Canada?
For your bank accounts and credit cards:
- Using the Online Banking Solutions ;
- By calling TelNat: 1 888 835-6281.
How to change my address with The Toronto-Dominion (TD) Bank ?
For your bank accounts and credit cards:
- Using EasyWeb;
- Select ‘’Profile & Settings’’ from within the ‘’My Accounts’’ tab or from the left navigation.
- Select ‘’My Profile’’
- Use the respective ‘’Edit’’ links to change your address
- By phone:1 800 895-4463.
How to change my address with RBC ?
For your bank accounts and credit cards:
- Through Online Banking;
- By phone: 1 800 769-2511.
Read the complete guide How to change my address with RBC to understand how to inform all the different departments of this financial institution of your new address.
How to change my address with CIBC ?
For your bank accounts and credit cards:
- Through Online Banking;
- By phone: 1 888 337-2422.
Read the complete guide How to change my address with CIBC to understand how to inform all the different departments of this financial institution of your new address.
How to change my address with Tangerine?
How to change my address with Canadian Tire Bank?
For your Canadian Tire Retail Banking:
- By phone 1 866 681-2837;
- Mon-Fri: 8am-9pm, ET
- Sat: 8am-6pm
For your Credit Cards:
- By phone 1 800 459-6415 or 905 735-7256 (within North America);
For both:
- Through Online Banking.
How to change my address with Home Trust?
For General Inquiries:
- By phone 1 877 903-2133 or 416 775-5000;
For Visa Cards:
- By phone 1 888 281-7793.
- Mon-Fri: 8am-8pm, EST
How to change my address with Rogers Bank?
For your bank accounts and credit cards:
- Through Online Banking, simply follow these steps:
- After you sign in, select “SERVICES” on the left of the page
- Click on “Update Address/Phone Numbers” under “Manage your Profile”.
- By phone 1 855 775-2265.
How to change my address with Wealth One Bank of Canada?
For your bank accounts and credit cards:
- Through Online Banking;
- By phone 1 866 392-1088.
- Mon-Sat: 8am-8pm EST.
How to change my address with Zag Bank?
For your bank accounts and credit cards:
- Through Online Banking;
- By phone 1 844 924-2265 (available 24/7).
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