When should I change my address with RBC?
Ideally, it is better to inform your financial institution of your change of address as soon as possible. For your RBC Direct Investing account specifically, it is advised to send your request of change of address two days before your move at the latest.
Online Banking account
Step 1
Sign in to Online Banking with your banking info.
Step 2
Click on Profile and Preferences under the My Services section on the right side of the page.
RBC Direct Investing account
There are multiple ways to request a change of address with RBC Direct Investing.
You can do it online:
Step 1
Sign in to your RBC Direct Investing account.
Step 2
From the RBC Direct Investing Home Page, select Update Profile.
By filling out a form:
Step 1
Choose Update Client Information from this drop-down menu.
Step 2
Download and complete an “Update/Change of Client Information” form.
Step 3
Print the form and return it to this address:
RBC Direct Investing Inc.
Royal Bank Plaza
200 Bay Street, North Tower
P.O. Box 75
Toronto, Ontario M5J 2Z5
Finally, you could also do your change of address by contacting an investment services representative at 1 800 769-2560 to provide verbal instructions.
RBC Insurance account
Unfortunately, you are unable to do your changes of address for your RBC Insurance account online. You have to give RBC a call and run the risk of sitting through a few minutes of automated voice menu. But no worries, we’ve listed all the phone numbers, as well as the hours of operation, for every type of insurance right here!
Car Insurance, Home Insurance and Leisure & Lifestyle Insurance:
Call 1 877 749-7224
Mon-Fri: 8am-8pm, Sat: 8:30am-4pm, ET.
Quebec: Mon-Fri: 8am-8pm, ET.
LoanProtector and HomeProtector Insurance:
Call 1 800 769-2523
Mon-Fri: 8am-10pm, ET.
BalanceProtector Premiere® Plus:
Call 1 888 896-2766
Mon-Fri: 8am-8pm, ET.
Life Insurance:
Call 1 800 461-1413
Mon-Fri: 8am-8pm, ET.
Quebec: Mon-Fri: 8:30am-6pm, ET.
Retirement Investment Solutions:
Call 1 877 933-4800
Mon-Fri: 8am-8pm, ET.
Finally.
If you need help figuring out when to notify companies of your change of address, check out our complete checklist for changes of address in Quebec for an exhaustive list of the best time and way to inform different types of organizations of your address change.
