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At MovingWaldo, we are committed to providing a reliable and stress-free moving experience for our users. To support this mission, we have developed a rigorous Waldo Verified verification process. This comprehensive process ensures that users are connected with trustworthy moving companies, reducing the risk of any potential hassles during their move.
Moving companies that have successfully completed the Waldo Verified process will display a Waldo Verified mention adjacent to their name. This badge signifies that the company has met MovingWaldo’s stringent standards for credibility, professionalism, and reliability.
Are you a reliable moving company? Join our network and become Waldo Verified.
By choosing a Waldo Verified moving company, users can minimize risks and avoid common setbacks associated with unreliable movers. Our stringent evaluation process ensures that all Waldo Verified companies uphold the highest standards, providing users with the utmost confidence in their choice of a moving partner. By adhering to these strict criteria, we aim to provide users with confidence and peace of mind, ensuring a seamless and stress-free relocation experience.
To become Waldo Verified, moving companies must undergo a complete verification process that includes:
We conduct in-depth interviews with company executives to fully understand their operations, values, and commitment to excellence.
We verify the company’s ownership, experience, and business registration to ensure it is legally authorized to operate. This process minimizes the risk of fraud and ensures legitimacy.
We require proof of a minimum of $1 million in liability insurance and adequate legal cargo protection.
Additionally, moving companies must offer at least $0.60 per pound in coverage for any broken or damaged items. Most of our partners offer additional coverage. There are associated fees, and the purchase of this protection must be made before the move.
Tax verification is a critical part of our process. We validate that all Waldo Verified companies comply with tax regulations, ensuring financial responsibility and trustworthiness.
Accreditations, such as membership in the Canadian Association of Movers (CAM) and ratings from the Better Business Bureau (BBB), are strong indicators of a company’s credibility. CAM, in particular, ensures its members uphold high industry standards, further demonstrating a company’s expertise.
While some moving companies may not have decades of experience, we evaluate their track record of consistently upholding high-quality standards. Only those demonstrating reliability and excellence are included in our network.
Professionalism is assessed at every touch point: from the first phone call to the company’s website. An outdated or incomplete website can raise concerns, as can poor customer service interactions. These factors help us determine whether a company meets our standards.
We analyze a company’s digital footprint to ensure it maintains a strong and reputable presence across various platforms.
Customer reviews provide valuable insights into a company’s reliability. We evaluate reviews from platforms like Google, Trustpilot, Facebook, and HomeStars. Additionally, we assess for fake reviews: either too few or an unusually high number can be red flags.
Maintaining the quality of our Waldo Verified movers is essential. While we carefully screen companies and their reviews initially, it’s important that they continue to meet high standards as they grow or hire new staff. Our review system, inspired by platforms like Uber, allows clients to rate their experience on punctuality, professionalism, and efficiency. Only MovingWaldo users can leave reviews, ensuring authenticity. In 2024, the network achieved a 4.8/5 average rating, reflecting our dedication to quality service.
Reviews help us monitor company performance. Positive feedback signals continued excellence, while negative reviews highlight issues. If a company receives poor reviews and fails to meet our standards, we take immediate action, including removal from the network. This system ensures that we maintain the integrity of our network and quickly address any performance issues.
917 Mont-Royal Ave E,
Montreal, Quebec H2J 1X3
1 (844) 258-MOVE (6683)
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