5 Best Vancouver Internet Providers | Alternatives to Shaw and Telus

We must admit that even if we like it or not, today’s telecommunication is something that can’t be missing in our homes. This is why it is essential to have the right provider. In this article, we are going to check 5 alternatives to Shaw and Telus in Vancouver.

The brands that we had a check on are VMedia, TekSavvy, Novus Entertainment Inc, Primus, Distributel. All of them are serious companies that have on the market for many years. So analyzing them is going to be both fun and interesting. It’s a good thing to remember that no matter which one you choose to go with, first of all, you need to know what are your needs. From there is going to be easy to build around the services that you want.

MovingWaldo’s list of the 5 best Internet Service Providers in Vancouver:

VMedia is Canada’s leading independent telecom and broadcasting company, offering unlimited Internet, TV, Home Phone, and Home Security service, and is available coast to coast. They offer the most affordable prices, the best choice and flexibility, and excellent customer support. VMedia is recognized as an innovation leader in the industry, and was the first to launch numerous consumer-friendly service features, including being the first company to offer all unlimited internet plans and no contracts with any of their services. With VMedia, you can even use your own modem.

What services are offered by VMedia?

Internet : VMedia’s high speed and reliable internet service is available in a range of plans and speeds to suit every household budget and bandwidth need. All of VMedia’s internet plans are unlimited, with no data caps and no extra monthly overage charges, so you can surf, stream, download and more, without ever having to worry about any extra charges. Their customers can choose fast, unlimited home internet, selecting Cable or DSL plans, depending on their network preferences. From low cost FTTN 15 to high speed, competitively-priced Cable 300, VMedia provides the best value for your home internet solution.

Television : VMedia is a pioneer in live TV streaming and IPTV technology, offering over 200 channels in low cost ‘build your own’ TV packages and “a la carte’ options, so you can customize your channel lineup. Watch VMedia TV with their VBox or stream VMedia TV with your preferred streaming device by downloading the VMedia TV app on Amazon Fire, Apple TV, iOS, Android TV and Roku, Watch all the top shows, hit movies, latest news, exciting sports, and more. Check out VMedia’s free TV offer here.

Home Phone : The company offers 2 great Home Phone Plans; Unlimited Canada & US or Unlimited World. Both plans come with unlimited calling and a great selection of 15 features such as 3-way calling or call transfer. And you can keep your current phone number. With VMedia’s Home Phone app, you can save on your mobile long distance charges and extend your plan and its long distance advantages to your smartphone. Finally, VMedia Home Phone operates with high quality VoIP technology to provide you the best experience.

Home Security : With VMedia Protect, you have access to an advanced, wireless home security system that comes with professional monitoring to ensure your security 24/7, whether you are home or not. With their mobile app, it is easy to monitor your system and manage your alerts. You can also receive notifications in case of any event or emergency. With a team of professionals, VMedia Protect makes sure you and your family are always safe.

Note that the availability of the packages may vary from location to another. You can check the availability of the services directly on VMedia’s website.

Pros

  • Available across Canada
  • Competitive pricing
  • Easy online sign up
  • No contracts

Cons

  • VoIP 911 has certain limitations versus traditional 911 *

*VoIP 911 has certain limitations versus traditional 911. For more information on the limitations, we invite you to contact VMedia.

Why choose this Internet Service Provider?

VMedia is available across the country, offering low prices, great value and no contracts. The company therefore ensures that their internet and other services are affordable, and also accessible to everyone. 

VMedia also plays a major role fighting for fair competition and fair pricing so consumers across Canada can enjoy high speed internet services at the low prices they deserve. The company continues to focus on this important consumer advocacy role, with ongoing lobbying efforts with the CRTC and the federal government to encourage a fair and more transparent market for internet and other services.

TekSavvy was founded in 1998, and it is a Canadian telecommunication company based in Chatham. It was one of the fastest-growing businesses, according to the Canadian Business Magazine’s Profit 100 list, and in their 20 years plus of activity also got different awards for their excellent services. They focus a lot on their customer’s needs and have great support.

What services are offered by TekSavvy?

Internet : when you go to their website, you will see that TekSavvy has prepared three different Internet packages to choose from. Their recommended one has a download speed of 75 Mbps that is perfect for multiple users and downloading HD movies or games. If you don’t need anything so fast, the basic one should be your choice. No plans imply long-term commitments.

Television : the plans for the TV experience are various, and this should be good news for somebody that wants to have fun. You can go for their TV basic package that has over 25 HD channels, and on top of it, you can add certain themes. Choose from entertainment, kids, lifestyle, sports, and more and build the ideal channel list you want to see on your TV.

Home phone : you also get three options for the Home Phone plans. If you like to speak a lot over the phone and have friends in the US, then the basic one shouldn’t be your choice. This is because it doesn’t have unlimited long distance. Check the other two as they have North America long distance better options. Call forwarding, call rejection, call transfer is some cool features that you get with some of their plans.

It is possible to check the availability of the service directly on TekSavvy’s website.

Novus Entertainment Inc was founded in 1996, and it has its headquarters in Vancouver. They are a telecommunication company that offers TV, digital phone, and Internet services. Novus invested a lot in its infrastructure, and this was seen back in 2011 when they announced their 300 Mbps Internet service claiming to be the fastest one in Canada at that time.

What services are offered by Novus Entertainment Inc?

Internet : if you check the plans that Novus has to offer for the Internet service, you can see there are a lot of options. The slowest speed is 100 Mbps which is really good if you are streaming HD movies, playing online games, or have multiple devices connected. However, if you know you work a lot using the Internet, a higher speed plan should be your choice. The 600 Mbps and 1 GIG plans are super-fast and you can download big data and have multiple users at the same time. All Novus’ plans come with Unlimited Data and provide symmetrical speeds.

Television : their TV plans come all with a basic one that has 60 plus essential channels to watch. What is great about Novus is the fact that they let you customize the plan you go for with different themes and standalone channels. What this means is that you don’t need to add any unnecessary channels to your plan, and you will be able to spend more time on your favourite ones.

Home phone : the phone plans have all call features like caller id or call forwarding and unlimited local calling. For long-distance minutes you need to add one of the available plans they created specifically for this. You can choose different regions in the world and get unlimited minutes that you can use as you wish. You can choose from North America, India, or even Asia.

Novus does not serve every home in Vancouver. It is possible to check the availability of the service at your address directly on MovingWaldo’s website.

Primus was launched more than 20 years ago, and it began its journey as a telecommunication company for Canadians. They first started with long-distance plans but now offer many more services. They have offices across the country that are ready to help all of their customers. Primus is a big player in this market, and you can be sure that their services are reliable and friendly.

What services are offered by Primus?

Internet : their Internet plans vary in terms of speed, and they have a nice system that lets you know on their site what kind of connection you can get at your address. The basic plan has a speed of 7 Mbps, and this is for somebody that just wants to browse or watch YouTube generally speaking. To download movies or have multiple devices connected, go for their 75 Mbps plan, for example.

Home phone : their home phone plans are quite simple and affordable. You get a few options, and all have an unlimited local calling. Calling features are also included, like caller id, call display, call hold, and more. Their premium, unfortunately, doesn’t include free long-distance calls, but they do have low rates per minute for any Canada, US or international. Make sure to check this aspect.

Note that Primus only offers Internet and home phone services. It is possible to check the availability of the service directly on Primus website.

Distributel is a Canadian telecommunications company that has its headquarter in Toronto. It was launched back in 1988, and its first activity was Canadian long-distance phone services. Now it offers Internet together with VoIP across Canada and TV. Its founder Mel Cohen worked hard to make this company what it is today, and it set a necessary standard for the competitive telecommunications market.

What services are offered by Distributel?

Internet : choosing your internet plan should be determined by how do you plan to use it. If you need light browsing speed, then the starter plan should always be your choice. Distributel offers for that plan a 75 Mbps speed that is more than enough. However, if you need faster speed for uninterrupted streaming or multiple devices, their pro plan that has 250 Mbps speed is the one to go for.

Television :what is interesting about the TV plans from Distributel is that they offer a lot of variety and it depends on what you enjoy to watch. The installation is free, and the basic plans start from 25 + channels. You can also go for their Add Ons, depending on what you prefer. Add movie or sports themes to complete the ideal plan for yourself.

Home phone : in regards to home phone, Distributel does a pretty good job as well. All plans include features like call display, voice mail, and call waiting. Their premium plan offers 1500 monthly minutes for Long Distance in Canada and the USA together with unlimited local calling. If you don’t plan to talk so much to the phone, go for the basic one, it has an unlimited local calling and high rates for Long Distance.

It is possible to check the availability of the service directly on Distributel’s website.

Conclusion !

In conclusion, as you can see, all the providers we just checked, Distributel, TekSavvy, Novus Entertainment Inc, Primus, together with VMedia, are serious companies that have a lot of experience in the telecommunication field. It might sound challenging to go for just one of them. However, in the end, the important aspect is to know what are your priorities, and it will be easier to spot the right choice for alternatives to Shaw and Telus in Vancouver, Burnaby, and Richmond, BC.

Good to know

In Canada, the telecommunication industry has two types of provider. There are the direct suppliers, they are the owners of the lines. Among them, there are Rogers, Bell and Shaw, for instance. Then there are the resellers. They use direct provider lines to provide service to their customers. For the internet, the service you get between a direct and indirect provider is similar. That said, direct providers often offer more advanced technologies that mostly translates to speed or TV options. If you opt for a reseller, you will have the visit of an installer of an owner company to connect your service (Rogers, Bell or Shaw), to keep in mind!

It is important to note that although a business is available in a region, some addresses may not be covered unfortunately. Always check with an agent to confirm service availability.

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Special Mentions

Moving is often synonymous of stress, long administrative tasks and a significant waste of time and money. MovingWaldo helps you solve all these problems in just a few clicks! After some shameless self-promotion, we invite you to discover our free moving tools available to all.

  • Update your address on all your accounts
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We bring together more than 700 organizations across Canada with a single and simplified form.

Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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