5 Best Chilliwack and Abbotsford Internet Providers | Alternatives to Shaw and Telus

If you live in Chilliwack or Abbotsford, BC, and you think about getting a new Internet service provider, then for sure, you need to research the ones that are available at your address. You might to go for something other than the bigger companies that we are used to such as Telus or Shaw. Today there are a lot of options that can help you with this, and we are about to check Distributel, TekSavvy, Xplornet, Primus, and VMedia. As we live in a world that is connected all the time, we must go for the services that help us with our needs the most.

This is why probably the best way to start your search is to be aware of what are your expectations regarding the telecommunication services you want to submit to. After that, it will be easier to spot the advantages you are looking for from the providers that you check. Let’s find out more!

Distributel has been active since 1988, and even though they started as just a long-distance call provider now, they are a full-service telecommunications company. They have offices all across the country and are always looking for ways to expand their business. Distributel has different meaningful partnerships and great staff that bring a lot of value to their customers.

What services are offered by Distributel?

Internet : it is quite easy to figure out what Internet packages should you choose from Distributel. The more basic ones have a download speed of 15 Mbps / 50 Mbps. They are great for playing online games, streaming HD movies, or downloading music if you need instant downloads and have multiple devices or users connected at the same time go for the higher paid plans.

Television : for somebody that watches TV, Distributel offers some great packages and themes. Their top package has more than 110 channels included, and on top of that, you can also add different themes like sports, kids, and more to create your unique mix. So you should be happy and be able to enjoy all your favourite content with one of the packages they have to offer.

Home phone : you can choose from a few home phone plans, and the good news is that all of them offer unlimited local calling. The premium and middle plan also include some long-distance minutes in Canada and the USA, so for sure, they are going to be of help if you know you do this kind of call. They didn’t forget about calling features like caller id, voice mail, and more. You can choose up to 12.

It is possible to check the availability of the service directly on Distributel’s website.

TekSavvy is a well-known Canadian telecommunication company that is based in Chatham. It started its activity in 1998, and according to the Canadian Business Magazine’s Profit 100 list starting with 2008, they have been one of the fastest-growing companies. They have also won different prizes for the quality of the services they provide to their customers.

What services are offered by TekSavvy?

Internet : if you check the Internet plans from TekSavvy, you will see that you can choose from three offers. Their most popular one has a download speed of up to 75 Mbps, and you can easily connect 5 devices and stream movies or play online. If you are a heavy Internet user, then it is probably better to go for their 100 Mbps plan as downloads are going to be faster, and multiple users can be connected at the same time.

Television : with the TekSavvy TV plans, you can enjoy different kinds of content from the comfort of your home. Their offers are more custom, meaning that you can start with their basic package that has 25 channels and add on its different theme packages. Choose from news, lifestyle, sports, and more to create the right TV content plan that you want to have. It’s effortless and rewarding!

Home phone : if you have a lot of friends overseas or family that is not close to you, you want to choose the right phone plan. TekSavvy has some different options, and the basic one is great for somebody that doesn’t speak that often and needs basic calling features. If you need long-distance minutes, try their other plans as they are quite advantageous and also have more calling features included.

It is possible to check the availability of the service directly on TekSavvy’s website.

Xplornet is a Canadian telecommunication company, and it has its headquarters in Woodstock. It was founded in 2004, and by different acquisitions, it started to expand its list of services to Canadians. The company invested a lot in its technology to provide a better experience for its customers. They focus a lot on bringing new solutions, and this can be seen in their plans.

What services are offered by Xplornet?

Internet : if you check the internet packages from Xplornet you can see that they have Satellite offers and LTE (wireless broadband communication) plans. Although they don’t have very fast speed, their plans are more than enough for browsing the Internet, playing online games, and having a few devices connected. The plans that are offered can vary depending on the location.

Home phone : their home phone plans come as an addon basically to the internet packages. You get unlimited local calling and calling features that we all know are useful. Long Distance calls are included, but you need to go for one of the higher paid packages. By doing so, you get a certain number of minutes for North America that you can use as you want.

Note that Xplornet only offers Internet and home phone services. It is possible to check the availability of the service directly on Xplornet’s website.

Primus is a big telecommunication company that has helped Canadians for more than 20 years. They first started as a local, long-distance call provider but now offer many more services. They are operating nationally and have different offices that help them assist their customers better. The company is investing a lot in its technology, and it is always looking for ways to improve their services.

What services are offered by Primus?

Internet : the Internet plans that Primus offers are diverse and can adapt to any kind of user. If you know you use your Internet a lot for downloading big data than their top plans should be your choice. Speeds go up to over 200 Mbps so there shouldn’t be any problems. If, generally speaking, you just use the Internet for light browsing or just watching videos, then for sure, the basic plans are more than enough.

Home phone : Primus brings some great home phone plans for its users. You get unlimited local calling no matter which one you choose together with certain calling features. If you need long-distance calls, then going for a more premium plan is going to help as rates are better, and you might even have some minutes included. So check that, so you know you are making the right choice.

Note that Primus only offers Internet and home phone services. It is possible to check the availability of the service directly on Primus website.

VMedia is Canada’s leading independent telecom and broadcasting company, offering unlimited Internet, TV, Home Phone, and Home Security service, and is available coast to coast. They offer the most affordable prices, the best choice and flexibility, and excellent customer support. VMedia is recognized as an innovation leader in the industry, and was the first to launch numerous consumer-friendly service features, including being the first company to offer all unlimited internet plans and no contracts with any of their services. With VMedia, you can even use your own modem.

What services are offered by VMedia?

Internet : VMedia’s high speed and reliable internet service is available in a range of plans and speeds to suit every household budget and bandwidth need. All of VMedia’s internet plans are unlimited, with no data caps and no extra monthly overage charges, so you can surf, stream, download and more, without ever having to worry about any extra charges. Their customers can choose fast, unlimited home internet, selecting Cable or DSL plans, depending on their network preferences. From low cost FTTN 15 to high speed, competitively-priced Cable 300, VMedia provides the best value for your home internet solution.

Television : VMedia is a pioneer in live TV streaming and IPTV technology, offering over 200 channels in low cost ‘build your own’ TV packages and “a la carte’ options, so you can customize your channel lineup. Watch VMedia TV with their VBox or stream VMedia TV with your preferred streaming device by downloading the VMedia TV app on Amazon Fire, Apple TV, iOS, Android TV and Roku, Watch all the top shows, hit movies, latest news, exciting sports, and more. Check out VMedia’s free TV offer here.

Home Phone : The company offers 2 great Home Phone Plans; Unlimited Canada & US or Unlimited World. Both plans come with unlimited calling and a great selection of 15 features such as 3-way calling or call transfer. And you can keep your current phone number. With VMedia’s Home Phone app, you can save on your mobile long distance charges and extend your plan and its long distance advantages to your smartphone. Finally, VMedia Home Phone operates with high quality VoIP technology to provide you the best experience.

Home Security : With VMedia Protect, you have access to an advanced, wireless home security system that comes with professional monitoring to ensure your security 24/7, whether you are home or not. With their mobile app, it is easy to monitor your system and manage your alerts. You can also receive notifications in case of any event or emergency. With a team of professionals, VMedia Protect makes sure you and your family are always safe.

Note that the availability of the packages may vary from location to another. You can check the availability of the services directly on VMedia’s website.


  • Available across Canada
  • Competitive pricing
  • Easy online sign up
  • No contracts


  • VoIP 911 has certain limitations versus traditional 911 *

*VoIP 911 has certain limitations versus traditional 911. For more information on the limitations, we invite you to contact VMedia.

Why choose this Internet Service Provider?

VMedia is available across the country, offering low prices, great value and no contracts. The company therefore ensures that their internet and other services are affordable, and also accessible to everyone. 

VMedia also plays a major role fighting for fair competition and fair pricing so consumers across Canada can enjoy high speed internet services at the low prices they deserve. The company continues to focus on this important consumer advocacy role, with ongoing lobbying efforts with the CRTC and the federal government to encourage a fair and more transparent market for internet and other services.

Conclusion !

As we just had a look at 5 alternatives to Shaw and Telus in Chilliwack and Abbotsford, BC, now we know what some of the options that we can go for are. We just saw what telecommunication companies like Distributel, TekSavvy, Xplornet, Primus, and VMedia could offer to their users. Take all of the information into account when making your decision, and you should be a step closer to what you need.

Good to know

In Canada, the telecommunication industry has two types of provider. There are the direct suppliers, they are the owners of the lines. Among them, there are Rogers, Bell and Shaw, for instance. Then there are the resellers. They use direct provider lines to provide service to their customers. For the internet, the service you get between a direct and indirect provider is similar. That said, direct providers often offer more advanced technologies that mostly translates to speed or TV options. If you opt for a reseller, you will have the visit of an installer of an owner company to connect your service (Rogers, Bell or Shaw), to keep in mind!

It is important to note that although a business is available in a region, some addresses may not be covered unfortunately. Always check with an agent to confirm service availability.

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Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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