Best Montreal Internet Providers
People that are moving out of their homes to a new location should always be aware of the things that they need to handle when they move. One of the everyday things that always comes to mind is the Internet connection. Let’s be honest, today; you can’t avoid having this type of service at your home.
So if you are searching for the right provider in Montreal, Quebec, you have quite a few options. The ones that we checked are: Videotron, oxio, Fizz, Bravo Telecom and B2B2C. Knowing what they offer is essential so you can make a right decision for your home. Let’s continue and find out what these providers have to offer in terms of services and products.
MovingWaldo’s list of the best Internet Providers in Montreal
What is MovingWaldo?
MovingWaldo is Canada’s #1 Free Moving Concierge Service. Since 2016, we help millions of Canadians tackle moving tasks in minutes. We care to take the stress away from moving by offering free tools, tips and tricks and referral of service providers that you can trust. MovingWaldo is everything moving under the same roof!
How are Internet services providers selected?
All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need!
Videotron is a Quebec-based company that was founded in Montreal in 1964. Throughout the years, the telecommunications company has achieved to earn its place amongst the industry’s biggest players. Videotron is a big part of its clients’ daily lives, offering them a wide range of communication and entertainment solutions. Customer experience is at the very core of the enterprise.
What services are offered by Videotron?
Internet : With ultrafast Internet plans, you can enjoy the combination of the best technologies: fibre optic, coaxial cable and cutting edge Wi-Fi connexion. To meet all of your needs, whether it is browsing, online gaming or content watching, a plan is there for you, with speeds going up to 400 Mb/s. Also, you can benefit from an unlimited download capacity.
Television : Entertainment, reinvented. With Videotron’s TV plans, watch all of your content in the same place, and simplify your life with voice control. Also, with the Helix TV app, you can watch your movies and TV series at home, or outside. Videotron offers many TV plans that can meet your needs, while also allowing you to change your channels at any time, and enjoy Club Illico.
Home Phone: With their basic telephony plan, you get unlimited and free long-distance calling in Quebec and in Canada. Otherwise, it is possible to go for a plan with more included options, such as call display and call waiting. Additional options are also available à la carte.
With Helix by Videotron, you also have the liberty to customize your own plan according to your usage, needs, habits and preferences.
Based in Quebec city, oxio offers Internet, television and telephony services in the region of Greater Montreal. oxio claims to distinguish themselves considerably from other Internet service providers in the province, major or smaller industry players, because of its clear and straightforward service offer, 100% focused on the client and its needs. oxio’s philosophy is based on having no short-term promotions, hence avoiding a surprise rate increase when the promotion comes to an end. They have fair and accessible pricing, and customer support makes sure to provide their customers with friendly guidance towards the best possible plan for them. Look to know if oxio is available in your region here.
What services are offered by oxio?
Internet : All Internet plans include high speed, limitless and stable Internet connection. There are three available plans, starting from as little as 37$ per month (speed of 15 Mbps), going up to 65$ per month (speed of 120 Mbps). The router and modem are included with each plan, and all downloads are limitless as all times.
Internet + Television HD : Plans for this combo start at 62$ per month. Most TV packages are customizable, allowing the client to pick and choose their favorite channels. All TV plans include basic channels, Stingray Music, as well as replay and recording functions.
Internet + Home Phone : The Internet and residential telephony combined service is offered at 52$ per month, and includes unlimited long-distance calling throughout all Canada, as well as call display, voicemail and call waiting features.
- 60 days satisfaction warranty or money back
- No contract
- Create your own package
- Basic router and modem included
- Free long distance calls all across Canada
- Service not available everywhere in Quebec
- No plan for avid gamers (Fastest plan is 120 Mbps)
Fizz is a Quebec-based telecom enterprise offering mobile and residential Internet services. Since Fizz is 100% online, you can easily select your home Internet plan, or create your mobile plan, all of that without having to wait on the phone. You can also easily adjust your services each month to make sure you have a plan that really suits your needs. On top of offering you simplicity and peace of mind, you always have access to fair pricing. This means there are no promotional offers: any new pricing is available to everyone, whether they are new to Fizz or already a member. Also, with the “My Rewards” program, you can accumulate points and rewards like upgrades that increase the value of your plan. And don’t forget to get yourself a referral code. Many members are sharing their code on social media. By activating your plan with one of these codes, you get a referral bonus that will make you save on your next payments.
What services are offered by Fizz?
Internet : Fizz offers a variety of Home Internet plans, ranging from a speed of 10 Mb/s to 200 Mb/s. Don’t forget that you have the possibility to change that speed each month if you feel like it. Starting at $30 per month, these all-inclusive plans include: unlimited usage, all-in-one Wi-Fi router and modem, and a Fizz Wi-Fi mobile app. This app allows you to create a network for your guests, automatic Wi-Fi switch-off schedules, and more.
Mobile Services : Here, simplicity and customization are key. Fizz invites you to create your own plan. Also, the very best thing about Fizz is that you don’t waste your unused data at the end of the month. It is automatically rolled over to the next month, or you could even choose to gift it to another Fizz member.
- The possibility to change your plan each month to make sure you only pay for what you really need
- Competitive and fair prices
- Managing your plans, services and payments online is easy
- Automatic transfers of your unused mobile data unto the next month
- No long-term contract
- Online customer service is available 24/7
- Traditional customer service on the phone is unavailable
- TV services are not offered
Why choose this Internet Service Provider?
With Fizz, you get access to simple and efficient online tools. If you wish to modify your services, you can do so easily, whether you want to add mobile data or change your Internet access speed. A few clicks and that’s it.
Also, you won’t get any bad surprises with Fizz. The Home Internet plans are unlimited and all-inclusive, and mobile plans are 100% customizable. No hidden fees, for an unbeatable price.
Based in Montreal, Bravo Telecom has been operating since 2008. They offer a wide range of affordable services, on top of offering Internet deals of promotions all year round. Bravo Telecom also provides you with the possibility to be reimbursed in case you are not satisfied with the service, but certain conditions may apply. Besides, Bravo has mostly positive reviews, with a score of 3.8/5 based on 1 361 reviews on Google. Lastly, you can visit their website and find a blog with many tips and tricks.
What services are offered by Bravo Telecom?
Internet : Bravo offers two cable Internet plans, with download speeds of 5 or 10 Mbps. This would be sufficient for a moderate usage, such as users who browse and search the internet. For those with a higher Internet consumption, those who stream or those who play online games, you will find a more suitable plan for you with their hybrid plans, with the highest speed being of 120 Mpbs. All plans have an unlimited download capacity.
Television : Bravo TV is a TV box that allows you to watch films and television shows online. With different premium options, you get access to about fifty local or international channels, including specialized and sports channels.
Home Phone : Bravo Telecom offers residential IP home phone service, meaning that the service is used through your Internet connection. Plans also come with many features that are included for free. Options are also available for long-distance calling. Note that with the IP service, the 911 service works differently. It is important to get information from Bravo Telecom on that matter.
It is possible to check the availability of the service directly on Bravo Telecom website.
B2B2C aims to provide professional, considerate and personalized service at competitive prices from 1995. As alternative Internet service providers, they differ from other major players in the industry by the positive feedback and referrals from their clients. Their personalized approach corresponds with what their subscribers appreciate and look for. Their offers and billing are easy to understand, especially since they comply with a no- hidden charges policy. B2B2C offers an array of plans and services for all tastes and budgets.
What services are offered by B2B2C?
Internet: Two types of Internet access is available with B2B2C: cable Internet, or through TTN fiber. “Cable V” Internet access plans start at 29,95$, and go up to their most powerful plan which has a 400 Mbps speed. The “Cable C” Internet access is valued for its reliability and performance. As for the Fiber TTN Internet access, it includes the Wifi modem and provides a 50 Mbps download speed.
Homephone: B2B2C also offers IP telephony services starting at 9,95$ per month. Many calling features are available, such as call display and VoIP terminal adapter. It is also possible to transfer your actual phone number when changing to their services. As for long-distance calling, additional packages are available so that you can choose which one suits your needs better. Since it is more affordable, IP telephony allows you to save money, but know that emergency 911 services work differently. It will be important to discuss it with an agent.
It is possible to check the availability of the service directly on B2B2C website.
- Competitive prices
- No hidden fees
- Personalized service
- Does not offer television services
- 911 emergency services with VoIP phone service differ from regular emergency services
Here are 5 telecommunication providers that are present in Montreal. If you feel like changing and going for a great Internet provider, we invite you to take a look at our list. Among Videotron, Bravo Telecom, oxio, Fizz, B2B2C, you will find plans that can satisfy a wide range of users. Don’t hesitate to visit their websites for more information.
Good to know!
In the Canadian telecommunications industry, there are two types of providers. There are the direct providers, who own the lines. Among them are the big companies, such as Videotron, Bell and Cogeco. Then, there are the resellers. These use the direct providers’ lines to provide service to their customers. For the Internet, the service you get from a direct provider or from a reseller is similar. That being said, direct providers often offer technology that is more advanced, which especially affects speeds and TV options. If you choose to go with a reseller, you will get someone from the owner company to install the service (Bell, Cogeco or Videotron), keep that in mind!
It is important to note that even though a company is available in a certain region, some addresses might unfortunately not be covered. It is better to confirm the availability with an agent first.
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- Update your address on all your accounts
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Frequently Asked Questions about Internet
Do all Internet service providers offer unlimited Internet?
Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).
In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.
Do I have a penalty if I cancel my Internet contract?
If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.
So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.
How do I cancel my Internet service provider?
To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.
Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.
Do alternative Internet service providers offer good Internet speed?
First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.
How much should I pay for Internet per month?
Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.
To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.
You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.
What Internet speed do I need for:
- Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
- Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
- Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
- Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
- A student apartment: 6.0 Mbps or higher
- A family: 12-25 Mbps depending on the family size.
Will someone need to come to my house if I switch Internet service providers?
After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.
A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.
Why do people buy their own modem?
Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.
Why moving is a good time to switch Internet Service Provider?
Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.
When choosing an Internet Service Provider, you should take into consideration:
- The speed
- Upfront and monthly costs
- Bundle offers
- Reliability of your new Internet Service Provider
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