Meet Marc Ghaoui
2

years

Marc Ghaoui

Business Developer

About Marc

With over 10 years of experience in business development, Marc excels at building and managing strong business relationships. Since joining MovingWaldo in 2022, he has played a key role in forging partnerships with moving companies and other industry businesses. These connections have given him deep insight into the moving industry and how MovingWaldo can collaborate with moving companies to create value for everyone involved, including clients. Thanks to his professionalism and dedication, Marc has successfully established over a  hundred partnerships across Canada and the United States, continuously enhancing our services.

Marc is also responsible for our Waldo Verified process, where he meticulously reviews all companies before they can join our network of vendors. Through a strict evaluation process, he ensures that each partner meets our high standards for documentation, insurance coverage, and customer reviews.

As the primary liaison between MovingWaldo and its network of movers, Marc plays a key role in problem-solving. With just one phone call, he can resolve even the most complex issues, ensuring that all movers on our platform adhere to our rigorous standards and provide the best possible service.

Q&A

What are the key challenges of business development in the moving industry?

The challenge is creating win-win collaborations. The moving industry is fragmented, and trust is a big factor. Many moving companies are used to traditional ways of getting clients, so introducing them to a tech-driven solution like MovingWaldo requires education and relationship building. It’s about showing real value and helping them see how we can grow together.

Reliability and shared ethos. We want partners who genuinely care about their clients, whether they’re movers, real estate professionals. A strong partnership isn’t just about adding a logo; it’s about providing real value and improving the customer experience.

It’s all about fairness. MovingWaldo grows and provides value by connecting people with trusted services, but we also need to ensure that our moving partners benefit from quality jobs. We focus on building long-term relationships where everyone wins, clients get a stress-free move, and movers get the right customers.

Be adaptable. In a growing company, business development isn’t just about signing deals—it’s about problem-solving, adjusting strategies, and sometimes stepping into new roles. Every industry has its own challenges, so you need to be open to learning, testing new approaches, and refining your pitch based on what resonates.

We have a thorough verification process to ensure we partner with only the best moving companies. It starts with background checks, reviewing their online reputation, and confirming they are in good standing on all major platforms. We then conduct a personal interview with the owner to get a better sense of their operations and values and make sure they align with our standards of service and reliability. On the technical side, we require proof of cargo and liability insurance, company registration, and tax compliance.

There are several red flags we look for when assessing a moving company. Bad online reviews, especially with unprofessional responses to complaints, are a major warning sign. A lack of online presence or multiple moving companies registered under the same name (most of them inactive) can also indicate questionable business practices. We’re cautious of small companies claiming to cover an unusually wide territory, as this often leads to reliability issues. Non-responsiveness and unclear, overly low pricing designed to bait customers are also indicators that a company might not be trustworthy.

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