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Best Internet Providers in Townsville

Choosing an internet provider can be challenging. You’ll find many providers, all offering a variety of packages and bundles to suit each user’s needs. Different options are available when it comes to price, speed, special features, and add-ons. So, your choice will depend on your internet usage and the number of connected devices. Several internet providers offer advanced services over fibre-optic networks or satellite connections. The user’s needs come first, so each package deal prioritizes user satisfaction. There are a few things that make each service provider unique: flexibility, choice, and adaptability. MovingWaldo has compiled a list of 5 providers to help you find the best internet provider in Townsville. Read on to find out what these providers have to offer in terms of services and products!

MovingWaldo's list of the 5 best Internet providers in Townsville

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MovingWaldo is a Free Moving Concierge Service. Since 2016, we help millions of people tackle moving tasks in minutes. We care to take the stress away from moving by offering free tools, tips and tricks and referral of service providers that you can trust. MovingWaldo is everything moving under the same roof!

 
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How are Internet Providers selected?

All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need!

 

Are you a good, trustworthy broadband providers?

TPG

Rated #1 nbn value
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TPG is part of the TPG Telecom Limited group of companies, formed by merging two of Australia’s leading telecom companies, TPG and Vodafone Hutchison, in July 2020. TPG is one of the top Australia leading telecommunications companies offering fixed broadband solutions in Australia, including nbn plans. TPG provides a diverse range of communication services to residential users, small and medium enterprises (SMEs), government, large corporate enterprises, and wholesale customers. This company strives to be uniquely different from other telecommunication companies in Australia by offering a 100% customer experience. They are rated Number 1 nbn value, and their services are affordable and reliable.

Recommended Broadband Deals

nbn 50

£ 74
99
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£89.99
£ 79
99
/month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

nbn 210

£124.99
£ 94
99
/month
  • Download speed: 210 mbps
  • Upload speed: 25 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by TPG?

Internet: From award-winning nbn plans to the newest 5G Home Broadband plans, TPG offers a fantastic range of options to suit any home. You can move up or down your nbn plan anytime without any change fee. You can also keep your existing phone number or get a new one at sign up.

Mobile services: With TPG, whether you’re a heavy data user or just need to talk and text, there’s a perfect plan to suit your needs. All the SIM-only plans are month-to-month, and you can change plans without hassle. The mobile service conveniently auto-renews each month, and you can also choose to add a prepaid balance for complete control of your spending. Even better, you get a free SIM and delivery; just pay the first month of your mobile plan upfront.

Pros

• Rated #1 nbn value
• 2mil+ TPG group customers
• Awesome range of speeds
• Perfect for renters and homeowners
• Flexible no lock-in contract plan
• 50% off SIM plan fees for the first 6 months
• Support team is available 7 days a week

Cons

• Does not offer TV services

Why choose this Internet Provider in Townsville?

Join one of the world’s largest internet providers with over 2 million TPG group customers and 800K+ live nbn customers. With TPG’s Unlimited nbn plans, you can experience the Internet without worrying about download limits and slow connection. TPG has a culture of caring for the customer experience and its people. Hence, they work towards providing customers with communication services that are reliable, fast, and cost-effective. There is a high industry standard for innovation and value, supplying services loved by renters, homeowners, and businesses. Finally, their internet and nbn plans are flexible and perfect for both renters and homeowners, delivering exceptional performance across every platform.

Multi-award-winning Internet service provider
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Originally founded in a suburban garage in 1993, iiNet is an industry-leading Australian internet provider providing services nationwide. Their services are flexible and well tailored to meet everyone’s needs. With a wide range of excellent nbn plans and FTTB & VDSL2 networks, iiNet makes it easy for customers to connect to great-value broadband. Due to their passion for outstanding customer service, the iiNet customer service team has won dozens of awards. With decades of experience and skill, iiNet is committed to helping Australians connect to better and faster broadband services.

Recommended Broadband Deals

nbn 50

£ 79
99
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£99.99
£ 89
99
/month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

nbn50 + Home Phone Line + Fetch Entertainment

£ 79
99
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by iiNet?

Internet bundles: iiNet’s Internet Bundles give you flexible and affordable plans with a range of incredible extras. The nbn plans give you a range of speeds and perks to choose from, from 12 Mbps to 90 Mbps. You can also add modems and call packs. They also provide VDSL2, Cable, FTTB and Fibre to the home internet.

Television: Fetch makes it easy to access all the entertainment you love. It uses your iiNet internet connection and a set top box to combine your favourite streaming apps, Free-to-Air TV, the latest movies and shows, subscription channels and more with a straightforward menu. When added to selected broadband plans, you can get up to 30 films each month for as low as $5/m.

Mobile services: iiNet’s SIM-only mobile phone plans give you heaps of data and unlimited talk & text to Australian numbers on great-value month-to-month plans. You do not have to pay for the SIM or delivery. You also get a no-lock-in contract deal.

Pros

• Unlimited talk and text
• $0 SIM & delivery
• No lock-in contract
• 50% off mobile plan fees for the first 6 months
• No activation fees
• Plan flexibility
• Many nbn plans available

Cons

• Add-ons like modems will attract delivery fees

Why choose this Internet Provider in Townsville?

iiNet is a multi-award-winning internet service provider. Since 1993, they have provided fast, affordable internet, telephone and TV services with incredible customer support. Their bundles and plans come with a $0 activation fee while operating a 7-day customer service system. With iiNet flexible plans, whether gaming, working, streaming & more, you can easily change your nbn plans, upgrade or downgrade as you need with no fees attached. iiNet offers 50% off mobile plan fees for the first 6 months alongside unlimited talk and text bundles.

More than 16 years of industry experience
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Established over 16 years ago, Aussie Broadband is an Australian-operated telecommunication company. Aussie provides mobile and internet services for residents in Australia. They have call centres based in regional and metro Victoria, supporting you with all-Australian technical expertise and assistance. Their services are straight to the point without confusing setups, and they focus on high-quality, great-value internet, phone, nbn plans and mobile services that suit the needs of Australians. Aussie’s personalised and friendly approach to customer service ensures you receive the best.

Recommended Broadband Deals

nbn 50

£ 79 /month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£ 99 /month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

nbn 250

£ 129 /month
  • Download speed: 250 mbps
  • Upload speed: 25 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by Aussie Broadband?

Internet: Reliable without confusing set-up or hoops to jump through; simply plug your SIM in any smart device, and you’re on your way. Bundles are also tailor-made and easy to suit customers’ needs. Aussie Broadband Internet is suitable for HD, 4K, and 8K streaming, gaming, downloading large files, and even working from home. Also, all the nbn plans come with the option of unlimited data so that you can stream, work or play to your heart’s content.

Mobile: Personalise and manage all your plans at your fingertips with the MyAussie app. Talk and text to your heart’s content with no limit on standard national talk and text. Simply select and purchase a mobile SIM plan, receive your SIM within 1-3 days with no postage fee and activate it, plug in your SIM, and you’re ready to go.

TV: Aussie Broadband works hand-in-hand with Fetch, an entertainment hub that gives you access to numerous hours of your favourite shows, all in one place with one remote. It’s easy to set up and simple to use. Just plug it in, connect it to your TV and Aussie Broadband internet and enjoy. You get to choose the Fetch Mini 4K or Fetch Mighty.

Pros

• Award-winning company
• No connection fees
• No lock-in contracts
• Flexible plans
• Discounts and promos on select services
• Mobile app for self service

Cons

• Extra charges may occur if you are in a new housing project or you opt for a new line

Why choose this Internet Provider in Townsville?

Aussie Broadband is an award-winning company that has prioritised customer satisfaction for more than 16 years. They will go above and beyond for their customers to ensure they are delighted. They achieve this with a friendly and professional team with a clear and transparent approach to outage communications. Aussie Broadband also works with the latest technologies, ensuring customers receive the same options without overselling. Their plans and nbn plans are fast, flexible and reliable, plus they come without contracts and connection fees. They even offer discounts and promos on select services and products.

Free setup for 24 months of contracts
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Harbour ISP is the right choice if you’re looking for a simple, reliable, super-fast, and affordable service provider for your nbn plans and home phone. This company works towards providing Australian residents with the Internet speeds they deserve at a fair, reasonable price. They aim to help everyday Australians reach their full potential with the high-speed, reliable Internet people deserve. Their amazing internet offer starts at $69.00 per month with unlimited data. Harbour ISP lives to get you connected and make sure you stay connected with their world-class broadband and customer service.

Recommended Broadband Deals

nbn 50

£ 79 /month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£ 89 /month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

nbn 250

£ 119 /month
  • Download speed: 250 mbps
  • Upload speed: 25 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by Harbour ISP?

Internet: Harbour ISP is ready to connect you to super-fast Internet. They use several private providers across Australia, like Opticomm, nbn, and Sky Muster, to bring you the best connection possible. Depending on your location, they can connect you to Fibre to the Home, Fibre to the Basement, or nbn technology. They provide unlimited data with high speed. You can use your data when you want and how you want; no peak or off-peak periods apply.

Phone: You can add a home phone plan to your Harbour ISP internet on one account. No matter your needs, Harbour ISP has the right VoIP plan for you. You get fixed local and national calls, up to 1800 calls, calls to mobile and international calls to Bangladesh, Brazil, Canada, Chile, China, Denmark, Germany, Iceland, India, Ireland, Korea Rep, Malaysia, New Zealand, Norway, Peru, Singapore, UK, USA.

Pros

• Free setup for 24 months of contracts
• Excellent customer service
• Technical assistance
• Flexible contracts
• Fast & easy set-up
• Australian-based support
• Open 7 days
• Save $20 a month on a 100Mbps plan for 6 months

Cons

• Setup may apply. This is $99 for no lock-in contracts and $49 for 12-month contracts

Why choose this Internet Provider in Townsville?

With Harbour ISP, you enjoy a flexible contract that allows you to connect on a month-to-month, 12 or 24-month term, with free internet set up for 24-month contracts. They work with a highly skilled Australian-based customer service team that is always available to answer all your questions. The team at Harbour ISP loves going above and beyond to ensure you stay connected. Their unlimited plans are fast enough to support multiple devices in your home, and you can save $20 a month on a 100Mbps plan for 6 months. With Harbour ISP, you have a hassle-free setup with step-by-step instructions for your new connection.

Offers various promotions
Internet providers

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Uniti is an Australian telecommunication company set to help everyday Australians reach their full potential with the high-speed. Uniti offers unlimited Internet, home phone, and business services. Their services are high-speed and reliable. They commit to becoming the best broadband provider and giving every Australian the Internet speed they deserve. Uniti provides super-fast nbn plans that meets your needs at an affordable price. They have an excellent customer support team that provides their customers with friendly guidance toward the best possible plan for them.

Recommended Broadband Deals

The 25

£ 69
95
/month
  • Download speed: 25 mbps
  • Upload speed: 5 mbps

The 50

£ 79
95
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

The 100

£ 89
95
/month
  • Download speed: 100 mbps
  • Upload speed: 40 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by Uniti?

Internet: With super-fast downloads and some of the best unlimited internet plans available, you’ll enjoy every internet package. Connect lots of devices all at one time with super-fast internet speeds. You get unlimited data to use however you like. You can even add a home phone plan to your Uniti internet on one account.

Phone: Regardless of your needs, Uniti has the right plan. You can enjoy unlimited local and national calls at a fair price. To select countries, you also get international calls as low as 4.9c per minute. You can port your current phone number to save any trouble getting a new one.

Business: Uniti Business Fibre Internet is the perfect solution if you are looking for a cost-effective enterprise-grade fibre internet plan that can fulfil your business needs. The Uniti fibre service provides fast symmetrical service speeds from 250Mbps to 1000Mbps that can satisfy all requirements for your business connectivity, from conferencing software to cloud-based project management tools.

Pros

• First-month free internet
• $20 off for 6 months
• Bonus gift available
• Dedicated customer service
• Fast & easy setup
• Australian-based support
• Open 7 Days a week

Cons

• Minimum 12-month contract
• Uniti Talk services can only be used with Uniti broadband Internet service (excluding our fixed wireless plans), and require a Uniti-supplied router.

Why choose this Internet Provider in Townsville?

Uniti gives bonuses and exclusive offers to their customers, setting them apart from other telecommunication companies. Bonuses such as Sonos Roam speaker valued at $299, first-month free internet, and a flexible internet contract that allows you to connect on a month-to-month, 12 or 24-month term. Uniti works with the best team to satisfy its customers. From their engineers and installers to the admin and call centre staff and developers, professionals who are willing to go above and beyond to ensure you stay connected. With Uniti, you’d also enjoy fantastic super-fast broadband at excellent prices.

What is nbn?

nbn is Australia’s national broadband network. Set up by the Australian Government and regulated by the Australian Competition & Consumer Commission (ACCC), nbn plans replace copper wires and cable broadband with optical fibre and other technologies to provide faster, more reliable fixed-line broadband to Australians. nbn is intended to offer enhanced online connectivity while improving productivity to all users. 

To connect to any of the nbn plans, all you need to do is pick a nbn provider available in your area and choose a plan. You can place your nbn order either online, by phone, or in a retail store, and your new provider will switch your current internet service over to your new nbn plan.

Below is a table with all nbn plans and their maximum speed:

nbn plans

Maximum Speed 

nbn 12 (Basic I)

12Mbps 

nbn 25 (Basic II)

25Mbps 

nbn 50 (Standard)

50Mbps

nbn 100 (Fast)

100Mbps

nbn 250 (Superfast)

250Mbps

nbn 1000 (Ultrafast)

1000Mbps

However, speeds and nbn plans vary from provider to provider. 

The nbn plan of your choice will be installed at your home for free as it is taken care of by the Government. nbn plans cost between $60 and $100 per month. Some providers also offer TV and phone bundles with their nbn packages.

nbn plans are the future of existing networks where most people with a fixed phone line or internet service will eventually need to move to the nbn. To make the switch happen once a nbn is accessible in your region, NBN Co will turn off your current network. You may have up to 18 months, and on rare occasions as short as 90 days, to pick a nbn telco and package after NBN Co notifies you that you are eligible to switch to the nbn in your area. To find if the nbn network is available in your region, home or business, you may click here

To relocate your nbn connection to a new address, it is important to prepare beforehand to reduce internet disruption. Using the link above, it is recommended to begin by researching your new address in order to find out if nbn plans are available near you. 

Note: It is vital to remember three elements about nbn plans: Leave the nbn equipment at your old address, review your nbn speed plan and be sure to make your provider aware of your move to ensure connection and productivity at your new location. If you’re moving it is recommended to speak with your phone and internet provider to find out if any fees apply to you as part of your move.

The time to install nbn plans can depend on the technology and prior set up at your old address. 

(*nbn co, WhistleOut & Australian Communications and Media Authority)

 

 

Conclusion

Choosing between Townsville’s 5 best internet providers is not that easy. We analyzed these 5 internet providers to help you find great deals and cheap internet plans. Despite some standard features, they present a variety of offers, so it is in your best interest to know all their details. You might also want to find out about the best nbn plans, which are available for most providers in Townsville. Ideally, your next internet provider should offer high-speed internet, a decent monthly price, and unlimited internet plans. Have you made a decision yet?

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