The 5 Best Internet Providers in Gold Coast
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Best Internet Providers in Gold Coast

Choosing an internet provider can be challenging. You’ll find many providers, all offering a variety of packages and bundles to suit each user’s needs. Different options are available when it comes to price, speed, special features, and add-ons. So, your choice will depend on your internet usage and the number of connected devices. Several internet providers offer advanced services over fibre-optic networks or satellite connections. The user’s needs come first, so each package deal prioritizes user satisfaction. There are a few things that make each service provider unique: flexibility, choice, and adaptability. MovingWaldo has compiled a list of 5 providers to help you find the best internet provider in Gold Coast. Read on to find out what these providers have to offer in terms of services and products!

MovingWaldo's list of the 5 best Internet providers in Gold Coast

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How are Internet Providers selected?

All Internet services providers listed are selected carefully from the best companies on the market. We care to help you through the maze of information the web provides about this industry. You will certainly find the perfect match for your Internet need!

 

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Available in over 20 countries
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Telstra is Australia’s leading telecommunications and technology company, offering a full range of internet and communications services, including nbn plans. They provide 18.8 million retail mobile services, 3.8 million retail fixed bundles and standalone data services, and 960,000 retail fixed standalone voice services. Telstra is dedicated to creating a connected future by building technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. Telstra offers a wide range of services and products to explore.Telstra is Australia’s leading telecommunications and technology company, offering a full range of internet and communications services. They provide 18.8 million retail mobile services, 3.8 million retail fixed bundles and standalone data services, and 960,000 retail fixed standalone voice services. Telstra is dedicated to creating a connected future by building technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. Telstra offers a wide range of services and products to explore.

Recommended Broadband Deals

Basic

£ 80 /month
  • Download speed: 25 mbps
  • Upload speed: 4 mbps

Essential

£95
£ 85 /month
  • Download speed: 50 mbps
  • Upload speed: 17 mbps

Premium

£110
£ 100 /month
  • Download speed: 100 mbps
  • Upload speed: 17 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by Telstra?

Internet: Telstra provides high-speed, seamless streaming and reliable internet services. They offer a wide range of internet plans to suit your budget and your needs. Their internet plans are flexible as well. With Telstra, you can get nbn internet, 5G home internet, or mobile broadband. Whichever you get, you can be sure of fast internet speed and amazing data bundles.

Entertainment: Customers enjoy TV and movies, Gaming, Sports (free access to Live scores, Player & team stats), and all the latest news. Watch all the top shows, hit movies, the latest news, exciting sports, and more with Telstra. You can stream the best TV and movies with Apple TV+, BINGE, Disney+, Flash, Kayo, Foxtel, and more. Or get your game on with an Xbox package.

Mobile phones: Are you looking to buy a mobile on a plan or outright? Perhaps you just want a SIM? Are you looking to change or upgrade your current plan? Whatever it is that you want, Telstra has got you covered. You can also add a new phone to an upfront plan and relax, knowing the cyber security team is constantly monitoring the network to help protect your data from suspicious activity.

Pros

• Available in over 20 countries
• Promos and discounts on internet plans
• Competitive pricing
• Free delivery for online shopping
• Tracking of orders available
• High cyber security system
• No lock-in contracts

Cons

• Services may differ based on location

Why choose this Internet Provider in Gold Coast?

Telstra is available in over 20 countries, offering exceptional services with no extra charges and no lock-in contracts. The company provides customers with a choice of not just digital connection but digital content as well. They have a team of professional board members with diverse experience in telecommunications to help you seize the opportunities that technology provides. Telstra’s highly monitored cyber security measures protect customers from millions of malicious calls, emails, and websites every day. The company ensures that your business thrives in a brilliantly connected future.

TPG

Rated #1 nbn value
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TPG is part of the TPG Telecom Limited group of companies, formed by merging two of Australia’s leading telecom companies, TPG and Vodafone Hutchison, in July 2020. TPG is one of the top Australia leading telecommunications companies offering fixed broadband solutions in Australia, including nbn plans. TPG provides a diverse range of communication services to residential users, small and medium enterprises (SMEs), government, large corporate enterprises, and wholesale customers. This company strives to be uniquely different from other telecommunication companies in Australia by offering a 100% customer experience. They are rated Number 1 nbn value, and their services are affordable and reliable.

Recommended Broadband Deals

nbn 25

£ 69
99
/month
  • Download speed: 25 mbps
  • Upload speed: 5 mbps

nbn 50

£ 74
99
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£89.99
£ 79
99
/month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by TPG?

Internet: From award-winning nbn plans to the newest 5G Home Broadband plans, TPG offers a fantastic range of options to suit any home. You can move up or down your nbn plan anytime without any change fee. You can also keep your existing phone number or get a new one at sign up.

Mobile services: With TPG, whether you’re a heavy data user or just need to talk and text, there’s a perfect plan to suit your needs. All the SIM-only plans are month-to-month, and you can change plans without hassle. The mobile service conveniently auto-renews each month, and you can also choose to add a prepaid balance for complete control of your spending. Even better, you get a free SIM and delivery; just pay the first month of your mobile plan upfront.

Pros

• Rated #1 nbn value
• 2mil+ TPG group customers
• Awesome range of speeds
• Perfect for renters and homeowners
• Flexible no lock-in contract plan
• 50% off SIM plan fees for the first 6 months
• Support team is available 7 days a week

Cons

• Does not offer TV services

Why choose this Internet Provider in Gold Coast?

Join one of the world’s largest internet providers with over 2 million TPG group customers and 800K+ live nbn customers. With TPG’s Unlimited nbn plans, you can experience the Internet without worrying about download limits and slow connection. TPG has a culture of caring for the customer experience and its people. Hence, they work towards providing customers with communication services that are reliable, fast, and cost-effective. There is a high industry standard for innovation and value, supplying services loved by renters, homeowners, and businesses. Finally, their internet and nbn plans are flexible and perfect for both renters and homeowners, delivering exceptional performance across every platform.

More than 16 years of industry experience
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Established over 16 years ago, Aussie Broadband is an Australian-operated telecommunication company. Aussie provides mobile and internet services for residents in Australia. They have call centres based in regional and metro Victoria, supporting you with all-Australian technical expertise and assistance. Their services are straight to the point without confusing setups, and they focus on high-quality, great-value internet, phone, nbn plans and mobile services that suit the needs of Australians. Aussie’s personalised and friendly approach to customer service ensures you receive the best.

Recommended Broadband Deals

nbn 50

£ 79 /month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£ 99 /month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

nbn 250

£ 129 /month
  • Download speed: 250 mbps
  • Upload speed: 25 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by Aussie Broadband?

Internet: Reliable without confusing set-up or hoops to jump through; simply plug your SIM in any smart device, and you’re on your way. Bundles are also tailor-made and easy to suit customers’ needs. Aussie Broadband Internet is suitable for HD, 4K, and 8K streaming, gaming, downloading large files, and even working from home. Also, all the nbn plans come with the option of unlimited data so that you can stream, work or play to your heart’s content.

Mobile: Personalise and manage all your plans at your fingertips with the MyAussie app. Talk and text to your heart’s content with no limit on standard national talk and text. Simply select and purchase a mobile SIM plan, receive your SIM within 1-3 days with no postage fee and activate it, plug in your SIM, and you’re ready to go.

TV: Aussie Broadband works hand-in-hand with Fetch, an entertainment hub that gives you access to numerous hours of your favourite shows, all in one place with one remote. It’s easy to set up and simple to use. Just plug it in, connect it to your TV and Aussie Broadband internet and enjoy. You get to choose the Fetch Mini 4K or Fetch Mighty.

Pros

• Award-winning company
• No connection fees
• No lock-in contracts
• Flexible plans
• Discounts and promos on select services
• Mobile app for self service

Cons

• Extra charges may occur if you are in a new housing project or you opt for a new line

Why choose this Internet Provider in Gold Coast?

Aussie Broadband is an award-winning company that has prioritised customer satisfaction for more than 16 years. They will go above and beyond for their customers to ensure they are delighted. They achieve this with a friendly and professional team with a clear and transparent approach to outage communications. Aussie Broadband also works with the latest technologies, ensuring customers receive the same options without overselling. Their plans and nbn plans are fast, flexible and reliable, plus they come without contracts and connection fees. They even offer discounts and promos on select services and products.

5G coverage for 75% of the population
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Mate is an Australian-owned internet service company. They have local professional staff with a passion for providing phenomenal customer service. Mate uses parts of Telstra’s 5G, 4G, and 3G mobile networks. Their services offer 5G coverage, reaching at least 75% of the Australian population. The Telstra Wholesale mobile coverage area footprint reaches more than 98.8% of the Australian population and covers more than 1.6 million square kilometres of the Australian landmass. Their mission is to provide products and services consumers need with the value and service they deserve, including nbn plans.

Recommended Broadband Deals

nbn 50

£ 69 /month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn Home Fast +

£ 89 /month
  • Download speed: 83 mbps
  • Upload speed: 20 mbps

nbn Home Fast + Home Phone

£ 98 /month
  • Download speed: 83 mbps
  • Upload speed: 20 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by mate?

Internet + home phone: Mate also has a home phone service that includes unlimited local, national and mobile calls. Their services make it easy for customers to stream videos, play online games and enjoy other entertainment. All their plans feature unlimited data and no contract, giving you plenty of internet options. You can change plans or providers whenever you want, with no plan change fees or charges. Their month-to-month plans are fast and cheap.

Mobile: Mate has a cost-effective plan for customers needing mobile internet services, including calls and text, and is 4G and 5G enabled. They offer a variety of different bundles, which gives you total flexibility to do things your way. You can bundle your nbn internet connection with one of their mobile plans. Their mobile network plans let you get chatty with unlimited national talk and text, with no lock-in contracts, starting from $20 per month with 10GB of data.

Pros

• Award-winning ISP
• 5G coverage for at least 75% of the population
• No setup fees
• Many nbn plans available
• Unlimited data on all plans
• Fast and reliable internet solutions
• Cost-effective internet plans
• Quick and simple sign-up
• One-month risk-free guarantee

Cons

• Does not offer TV services

Why choose this Internet Provider in Gold Coast?

The award-winning internet service provider, Mate, has a connection with their customers beyond supplying them with services. They exist to make their customers’ lives easier. They do not have lock-in contracts, offer unlimited data on all their internet plans, and won’t charge you any connection or set-up fees. Also, you don’t pay to change your plan. Mate’s nbn plans include typical busy period download speeds (7 pm-11 pm) of up to 208 Mbps which is nearly ten times as fast as the maximum speed available and more than twenty times as fast as the speed adsl2+ customers regularly experience.

100% Australian team of 40 staff
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OntheNet is one of the best Gold Coast, Brisbane & Northern Rivers-based telecommunication companies. Established in 1995, OntheNet offers secure Data Centre Co-location sites for their clients’ servers 24x7x365. This company has the highest customer feedback rating and reliable services. Their network solutions are powered by leading global technology from our partners Cisco, Fortinet & telephony by 3CX. They are different from other companies because they value trust. Their services are tailored and matched to customers’ precise needs and preferences, including nbn plans. You can always trust OnTheNet to deliver prompt services and make adjustments where necessary.

Recommended Broadband Deals

nbn 12

£ 74
95
/month
  • Download speed: 12 mbps
  • Upload speed: 1 mbps

nbn 50

£ 109
95
/month
  • Download speed: 50 mbps
  • Upload speed: 20 mbps

nbn 100

£ 129
95
/month
  • Download speed: 100 mbps
  • Upload speed: 20 mbps

These offers are subject to availability of services at your address. Price may subject to change.

What services are offered by OnTheNet?

Internet: OnTheNet offers unlimited usage for your household, quick and easy setup, and customer service. Internet plans start at $69.95 per month. Business nbn plans, business fibre and private links are also available nationwide. OntheNet business solutions come with platinum 24/7 support and focus on uptime, redundancy, real-world speed, ISO9001 QA and business-grade support levels.

Phone: Enjoy business phone plus, business phone, VoIP, and personal prepaid VoIP at a simple price per phone to suit residential and business needs. No more unexpected big bills with all calls to standard Australian landlines. Internet VoIP phone products are designed to give you cheaper call rates and no line rental charges. They specialise in 3CX® solutions for business with their Business Phone PLUS. You can port your current numbers on all OntheNet VoIP products.

Pros

• 25+ years of experience
• 100% Australian team of 40 staff & engineers
• Competitive rates
• Personalised ‘we care’ support
• Award-winning company
• Many nbn plans available

Cons

• Changing your plan may incur a one-off fee and affect your contract term

Why choose this Internet Provider in Gold Coast?

OnTheNet works day & night to deliver reliable and fast internet services. They have a 100% Australian team of 40 staff & engineers; all focused on helping you enjoy your internet service. The team works day & night to deliver high-speed internet & Service. This company has held Quality Assurance ISO 9001 Certification for 20 years, winning multiple awards, including the Gold Coast Business Excellence Award – IT Category. Their business support is called PLATINUM support for good reason. Their staff will listen carefully to you and then work to solve any issue and deliver a bespoke solution. All these premiums come at very affordable rates.

What is nbn?

nbn is Australia’s national broadband network. Set up by the Australian Government and regulated by the Australian Competition & Consumer Commission (ACCC), nbn plans replace copper wires and cable broadband with optical fibre and other technologies to provide faster, more reliable fixed-line broadband to Australians. nbn is intended to offer enhanced online connectivity while improving productivity to all users. 

To connect to any of the nbn plans, all you need to do is pick a nbn provider available in your area and choose a plan. You can place your nbn order either online, by phone, or in a retail store, and your new provider will switch your current internet service over to your new nbn plan.

Below is a table with all nbn plans and their maximum speed:

nbn plans

Maximum Speed 

nbn 12 (Basic I)

12Mbps 

nbn 25 (Basic II)

25Mbps 

nbn 50 (Standard)

50Mbps

nbn 100 (Fast)

100Mbps

nbn 250 (Superfast)

250Mbps

nbn 1000 (Ultrafast)

1000Mbps

However, speeds and nbn plans vary from provider to provider. 

The nbn plan of your choice will be installed at your home for free as it is taken care of by the Government. nbn plans cost between $60 and $100 per month. Some providers also offer TV and phone bundles with their nbn packages.

nbn plans are the future of existing networks where most people with a fixed phone line or internet service will eventually need to move to the nbn. To make the switch happen once a nbn is accessible in your region, NBN Co will turn off your current network. You may have up to 18 months, and on rare occasions as short as 90 days, to pick a nbn telco and package after NBN Co notifies you that you are eligible to switch to the nbn in your area. To find if the nbn network is available in your region, home or business, you may click here

To relocate your nbn connection to a new address, it is important to prepare beforehand to reduce internet disruption. Using the link above, it is recommended to begin by researching your new address in order to find out if nbn plans are available near you. 

Note: It is vital to remember three elements about nbn plans: Leave the nbn equipment at your old address, review your nbn speed plan and be sure to make your provider aware of your move to ensure connection and productivity at your new location. If you’re moving it is recommended to speak with your phone and internet provider to find out if any fees apply to you as part of your move.

The time to install nbn plans can depend on the technology and prior set up at your old address. 

(*nbn co, WhistleOut & Australian Communications and Media Authority)

 

 

Conclusion

Choosing between Gold Coast’s 5 best internet providers is not that easy. We analyzed these 5 internet providers to help you find great deals and cheap internet plans. Despite some standard features, they present a variety of offers, so it is in your best interest to know all their details. You might also want to find out about the best nbn plans, which are available for most providers in Gold Coast. Ideally, your next internet provider should offer high-speed internet, a decent monthly price, and unlimited internet plans. Have you made a decision yet?

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