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5 Best Ottawa Internet Providers - Discover reliable Unlimited Internet Providers near me

Q: Does where you live affect your Internet speed?

Where you live can absolutely impact your Internet speed . Depending on how near you are to your network’s closest infrastructure (data center or cell tower), the speed may be impacted. If you live in a rural area , you’ll have less access to high-speed Internet connections like cable, fiber optic, and DSL. You may then have to use satellite Internet, in which transmission times are slower to the satellites in space, decreasing your Internet speed. The types of walls you have (brick, concrete, metal) may also make the signal weaker. Most importantly, if there are many households in your neighborhood connected to the same network , your speeds may decrease. This is especially true during times of the day when most people are at home (evenings).

Internet Plans

Canada Ontario Ottawa

Last updated on: November 19, 2024

As Canada’s top movers booking service, we understand the importance of getting reliable Internet installed at your new address. That’s why we conduct thorough verifications to compare the best Internet providers, helping hundreds of thousands of Canadians find highly recommended options in recent years.

Although Rogers and Bell are the go-to brands for many Ontarians, there are alternatives you may want to consider.

If you are searching for the right Internet plan in Ottawa, you have quite a few options. In this article, we have reviewed 5 reliable Internet providers offering bundle options at competitive prices.

MovingWaldo’s list of the 5 best internet providers in Ottawa, ON

These reviews are not sponsored, we independently reviewed all the companies we recommend. Clicking on a link may earn us a commission. Learn more.

Netcrawler

These offers are subject to the availability of services at your address. Pricing is subject to change.

$57

$ 44

/month

Download speed 100 Mbps
Upload speed 30 Mbps

$79

$ 67

/month

Download speed 500 Mbps
Upload speed 30 Mbps

$85

$ 69

/month

Download speed 1000 Mbps
Upload speed 50 Mbps

Services offered

Internet

Internet connection type

Cable

Why Netcrawler is recommended by our expert

Netcrawler offers affordable, high-quality Internet to Canadians. As a new provider, they have exceeded expectations in both Internet experience and customer service. Their representatives are available daily and located in their communities served.

Netcrawler offers flexible and reliable Internet services at a fair price, without hidden fees or contracts. You can cancel at any time, at no cost.

They have high-speed, stable, and unlimited internet connection with three affordable plans of 100, 300 & 500 Mbps. Depending on the plan, you can have up to 12 users simultaneously. Each plan includes a free modem and router, and free installation.

Diallog telecom

These offers are subject to the availability of services at your address. Pricing is subject to change.

$ 45

/month

Download speed 50 Mbps
Upload speed 10 Mbps

$ 55

/month

Download speed 100 Mbps
Upload speed 30 Mbps

$ 80

/month

Download speed 500 Mbps
Upload speed 30 Mbps

First 3 months at 50% off

Services offered

Internet
Home phone

Internet connection type

Cable

Why Diallog telecom is recommended by our expert

Diallog has been providing a full suite of telecom services to residences and business customers in Canada for over 20 years. They pride themselves on connecting people through technology.

They offer unlimited home Internet plans with cable technology and provide top quality customer service. You also get 50% off your one-time installation, a referral discount, a free Wi-Fi router, no contract, and no extra metering.

If you subscribe to Diallog Internet through the links on this page, you will receive 3 months of service at 50% off. Diallog also provides many services for businesses including Cloud Phone Systems, Business Voice and Business Internet where all activations receive a dedicated account manager.

Whether you need Internet services or business phone systems, they have access to all carriers and products, providing you with reasonable rates and resource management no matter the location. If you are looking for fast Internet to support multiple devices in your home, Diallog is right for you.

Virgin Plus

These offers are subject to the availability of services at your address. Pricing is subject to change.

$70

$ 50

/month

Download speed 50 Mbps
Upload speed 10 Mbps

$80

$ 55

/month

Download speed 100 Mbps
Upload speed 10 Mbps

$95

$ 55

/month

Download speed 300 Mbps
Upload speed 100 Mbps

Services offered

Internet
Television
Mobile plans

Internet connection type

Fibre up to 300 Mbps (0.3 Gbps)
Cable

Why Virgin Plus is recommended by our expert

The benefits and offers Virgin Plus gives to their Members is what sets them apart from the rest. Additionally, Virgin Plus provides free modem rentals, and has an award-winning customer service app.

Virgin Plus Internet offers unlimited usage for your household, quick and easy ordering, and customer service through the MyAccount App. Internet is only available in Ontario and Quebec. Virgin Plus also has mobile phone plans that you can add to your Internet account, whether you bring your own phone or pick up a new one.

Virgin Plus also offers TV packages that let you stream all your favourite content, on all your favourite devices using the app. No set top box needed. Also, when signing up on a 6-month term, you get a free Google Chromecast. Virgin Plus TV is available to new clients who want to purchase both Internet and TV services. Virgin Plus TV cannot be purchased independently from an Internet plan.

Service and plan availability may vary based on your address.

oxio

These offers are subject to the availability of services at your address. Pricing is subject to change.

$ 48

/month

Download speed 30 Mbps
Upload speed 5 Mbps

$ 50

/month

Download speed 75 Mbps
Upload speed 30 Mbps

$ 79

/month

Download speed 300 Mbps
Upload speed 30 Mbps

Use code MWALDO to get your first month of oxio internet for free! aka $0.

Services offered

Internet

Internet connection type

Fibre up to 400 Mbps (0.4 Gbps)
Cable
DSL

Why oxio is recommended by our expert

oxio claims to distinguish themselves considerably from other Internet service providers in the province, major or smaller industry players, because of its clear and straightforward service offer, 100% focused on the client and its needs. They have fair and accessible pricing, and customer support makes sure to provide their customers with friendly guidance towards the best possible plan for them. Look to know if oxio is available in your region here.

All Internet plans include a high speed, limitless and stable Internet connection. There are four available plans, with speeds starting from 30 Mbps/0.03 Gpbs going up to 400 Mbps/0.4 Gbps. The eero 6 router and modem are included with each plan, and all downloads are unlimited at all times.

TekSavvy

These offers are subject to the availability of services at your address. Pricing is subject to change.

$57.95

$ 29

95 /month

Download speed 30 Mbps
Upload speed 5 Mbps

$77.95

$ 45

95 /month

Download speed 100 Mbps
Upload speed 10 Mbps

$124.95

$ 74

95 /month

Download speed 1000 Mbps
Upload speed 100 Mbps

Services offered

Internet
Television
Home phone

Internet connection type

Fibre up to 100 Mbps (0.1 Gbps)
Cable
DSL
LTE

Why TekSavvy is recommended by our expert

TekSavvy is Canada’s largest independent provider of telecommunications, offering several Internet plans. One thing that sets them apart is their 24/7 customer service that is available at any time.

TekSavvy Internet is a well-known ISP for urban and rural areas across Canada. Teksavvy offers unlimited data usage options across its selection of Internet packages available.

TekSavvy TV Basic offers over 40 channels, from which you can choose plenty of add-ons to get exactly what you want. This includes Video On Demand, allowing subscribers to watch their favourite show anytime they want. Look-Back & Restart Live TV to never miss the beginning of a show and up to 72 hours of backing up previously aired shows in the programming guide, and 10 GO apps to watch TV on the go.

For your home phone services, TekSavvy offers TekTalk, a VoIP which operates over your Internet connection. All plans come with unlimited local calls.

Please select listing to show.

Verification process

CTRC verification

We verify that the Internet service providers (ISPs) listed are recognized by the Canadian Radio-television and Telecommunications Commission (CRTC).

Availability verification

We verify the availability of Internet plans at your address. We offer search by postal code from our Telecom Module.

Regular audits and updates

We audit ISPs websites regularly to display the most updated packages available on the market.

Promotions and deals

We verify new promotions and, in some instances, have the ability to negotiate exclusive offers on your behalf that are available to you by following links from our website.

CTRC verification

We verify that the Internet service providers (ISPs) listed are recognized by the Canadian Radio-television and Telecommunications Commission (CRTC).

Availability verification

We verify the availability of Internet plans at your address. We offer search by postal code from our Telecom Module.

Regular audits and updates

We audit ISPs websites regularly to display the most updated packages available on the market.

Promotions and deals

We verify new promotions and, in some instances, have the ability to negotiate exclusive offers on your behalf that are available to you by following links from our website.

Frequently asked questions

What are the main types of Internet connections?

The main types of Internet connections in Canada are DSL, Cable, Fiber optic, Fixed wireless, and Satellite. Note that you may not always be able to choose your type of Internet connection due to your location and your home’s infrastructure. However, if you live in an urban area where there are many to select from, refer to the chart below to determine which one is best for you!

Type of connection	How it works and who it’s good for
DSL	DSL Internet uses phone lines to transmit signals. As most buildings have phone lines, you won’t need to worry about a complex installation process. DSL speeds can usually reach a maximum of 100 Mbps and are suitable for the typical household.
Cable	Cable Internet uses cable lines that are also used for cable TV. As most buildings have cable lines, you won’t need to worry about a complex installation process. Cable Internet speeds can reach as high as 1000 Mbps, making it useful for mild to heavy Internet users. Cable Internet is typically more expensive than DSL Internet.
Fiber optic	Fiber optic Internet uses tiny cables made of glass or plastic to transmit signals at nearly the speed of light. It is the connection that can offer the fastest speeds of up to 2000 Mbps. As fiber optic Internet is recent, installation and monthly plans can get quite costly. It is useful for heavy Internet users that require ultra-fast speeds.
Fixed wireless	Fixed wireless Internet uses radio signals to transmit data. It is useful for remote rural residents and requires an antenna to be installed on your roof. It is known to be more expensive than satellite Internet, yet faster and with less latency (lag/delay).
Satellite	Satellite Internet uses satellite dishes to transmit data to and from satellites in space. It is also convenient for remote rural residents and is known to be slower than fixed wireless Internet due to the long distance between the satellite and space.

What Internet speed do I need?

Determining what Internet speed you require for your household can be tricky. You may be wondering the following questions. Is 50 Mbps fast enough? What is a good Internet speed?

The chart below will help you know what’s best based on your lifestyle and type of household.

Before doing this, you may want to test your Internet speed.

Internet speed

Good for what

Good for who

5 – 10 Mbps

• Checking emails

• Browsing

• Listening to music

• Minimal Internet users

• People living alone

10 – 40 Mbps

• Online assignments

• Social media

• Netflix

• YouTube

• IPTV

• Students

• Casual Internet users

• Children and teens

40 – 100 Mbps

• Video calls

• Netflix

• Working from home

• Online classes

• People working from home

• Students

• Families (4 people)

100 – 500 Mbps

• Video calls

• Gaming

• Streaming

• Gamers

• Streamers

• Big families (5+ people)

500 – 1000 Mbps

• Heavy gaming

• Streaming

• Commercial Internet

• Heavy gamers

• Heavy streamers

• Businesses

Note that the type of mobile device you use (whether it is newer or not) along with the type of connection (Cable, DSL, Fiber, Satellite, Wireless) may impact the Wi-Fi speed.

Does where you live affect your Internet speed?

Where you live can absolutely impact your Internet speed. Depending on how near you are to your network’s closest infrastructure (data center or cell tower), the speed may be impacted.

If you live in a rural area, you’ll have less access to high-speed Internet connections like cable, fiber optic, and DSL. You may then have to use satellite Internet, in which transmission times are slower to the satellites in space, decreasing your Internet speed.

The types of walls you have (brick, concrete, metal) may also make the signal weaker.

Most importantly, if there are many households in your neighborhood connected to the same network, your speeds may decrease. This is especially true during times of the day when most people are at home (evenings).

Do I need unlimited Internet?

Whether you require unlimited Internet is going to depend on a few factors, such as the number of people in your household and the way you use the Internet.

In Canada, the average home data usage was 394.4 GB downloaded monthly in 2022.

Working from home

Casual browsing

(Social media, emails)

Streaming services (Netflix, IPTV…)

Gaming

8 GB – 20 GB /daily

30 GB – 50 GB /hr

1 – 3 GB /hr

40 GB – 300 GB /hr

If you live alone and only use the Internet for basic activities like browsing the web, sending emails or going on social media, an unlimited Internet plan would not be convenient for you budget wise.

Unlimited Internet would be more advantageous for families who connect many devices at the same time or gamers who stream a lot. Activities like gaming or video conferencing do not require a lot of data on their own. Yet, if multiple people are trying to download at the same time, or they are being used for many hours daily, a lot of GB will be used up.

Can I use my own modem or router?

Many Internet providers across Canada allow you to use your own modem or router for some of their plans. Yet, whether you should do so or not will depend on what your needs are long term.

Router and modem rental fees are either included in the price or cost between $10 – $15 each per month.

It is common for people who are looking for a better Internet connection or want to save money to buy their own modem and/or router. The advantage is that it lowers your monthly bill since you are not renting the devices from your provider. Another advantage is that if your provider’s modem and router are of basic quality, buying your own can allow you to have a better connection.

It is uncommon for people who do not require a high-speed Internet connection to buy their own router and modem. Technically, the ones you rent from the provider should be the most compatible if you’re in need of lower speeds (5 – 40 Mbps).

In addition, the advantage of renting a router and a modem is that it comes with the technical support and all the upgrades. If you buy your own, the company won’t be responsible for any technical issues or if the router or modem breaks. However, if you rent them from your provider, you get additional services.

(*HighSpeedInternet)

Can I cancel my Internet service at any time?

The CRTC mandates that all Internet services in Canada can be cancelled at any time. However, there may be an early cancellation fee, depending on the terms of your contract.

The early cancellation fee will depend on the type of service provided, but it should not exceed the value of the device subsidy. In addition, the early cancellation fee should be lowered each month to attain $0 at the end of the contract period. Meaning that the closer you are to the end of the contract period, the lower the early cancellation fee should be.

Important: If you are renting any devices from the provider like modems or routers, look at what the terms and conditions are to return them. Fees may be applied to these as well.

How can I apply for low-income Internet in Canada?

The Connecting families project is a governmental initiative to bring high speed Internet services to low-income families and seniors. With this project, low-income families will benefit from 50/10 Mbps Internet for $20 a month. In total, 14 Internet service providers have partnered with the government for this project, including big names like Bell, Roger, Videotron and TELUS.

Only the people who are eligible will automatically receive a letter from the government with the access code. You cannot apply yourself. If you did not receive the letter, you cannot access this benefit. You can, however, contact Innovation, Science and Economic Development Canada for more information.

Once you have received the letter with the code, you can sign up for the service on the Connecting Families online portal.

Households eligible for this program include families and low-income seniors who already receive the maximum amount of government assistance (Canada Child Benefit and Guaranteed Income supplement, respectively).

Does the CRTC regulate Internet in Canada?

The CRTC or Canadian Radio-television and Telecommunications Commission is the administrative tribunal that regulates and supervises the telecommunications services in Canada on behalf of the public.

The CRTC does indeed regulate Internet in Canada. Their roles include providing broadcasting licenses to providers in Canada as well as international ones who offer services to Canadians.

They also regulate by making sure the companies are in compliance with the regulations. The CRTC makes ownership decisions, approves tariffs and encourages competition to ensure a healthy market where Canadians have a choice between a variety of providers and services.

They collaborate with the public to provide information, but also to gather information from telecommunications users. They hold discussions, forums, and hearings to hear what the Canadians think of the services in order to make the right decisions.

Looking for answers related to our services or platform? Visit our general FAQ page to learn more.

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Ann Nacario

The author

Meet Ann – our head writer with a knack for making moving and city living a breeze. From the many details of moving to picking the perfect moving company, she’s your guide. Ann has a friendly yet detailed approach to ensure your move goes off without a hitch. When she’s not writing about relocation, it will always be on her mind, but you’ll catch her spending time with her three furry friends.

Jasmine Mainguy-Seers

The expert

Jasmine is MovingWaldo’s top moving concierge. She has been in and out of millions of moves in the past 4 years. Among other things, Jasmine audits the internet service providers websites weekly and compiles her best discoveries and exclusive deals. Before signing off to a 12-month internet plan, do your due diligence or let Jasmine do it for you.

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5 Best Ottawa Internet Providers - Discover reliable Unlimited Internet Providers near me

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Unlimited 100

Unlimited 500

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Why Netcrawler is recommended by our expert

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Internet 100

Internet 500

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Internet connection type

Why Diallog telecom is recommended by our expert

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Internet 300

Services offered

Internet connection type

Why Virgin Plus is recommended by our expert

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Internet connection type

Why oxio is recommended by our expert

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Verification process

CTRC verification

Availability verification

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Frequently asked questions

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