5 Best Kelowna Internet Providers | Alternatives to Shaw and Telus

Making choices can be difficult, especially when we have too many options to choose from. However, if we know what we want and make a list of our expectations, things get more comfortable. This also applies even when we talk about a telecommunication service provider. If you are looking for alternatives to Shaw and Telus in Kelowna and the Okanagan, BC, we might just be able to help you out.

We had a look at companies like Distributel, Can Com, Xplornet, Primus, and VMedia to check what are their offers. By reading this article, you will have more info regarding these players in the telecommunication world, and it should be more obvious what you can expect from them. Let’s have a look together and discover more details about each brand that we just mentioned. Should we start?

MovingWaldo’s list of the 5 best Internet Providers in Kelowna

VMedia is Canada’s leading independent telecom and broadcasting company, offering unlimited Internet, TV, Home Phone, and Home Security service, and is available coast to coast. They offer the most affordable prices, the best choice and flexibility, and excellent customer support. VMedia is recognized as an innovation leader in the industry, and was the first to launch numerous consumer-friendly service features, including being the first company to offer all unlimited internet plans and no contracts with any of their services. With VMedia, you can even use your own modem.

What services are offered by VMedia?

Internet : VMedia’s high speed and reliable internet service is available in a range of plans and speeds to suit every household budget and bandwidth need. All of VMedia’s internet plans are unlimited, with no data caps and no extra monthly overage charges, so you can surf, stream, download and more, without ever having to worry about any extra charges. Their customers can choose fast, unlimited home internet, selecting Cable or DSL plans, depending on their network preferences. From low cost FTTN 15 to high speed, competitively-priced Cable 300, VMedia provides the best value for your home internet solution.

Television : VMedia is a pioneer in live TV streaming and IPTV technology, offering over 200 channels in low cost ‘build your own’ TV packages and “a la carte’ options, so you can customize your channel lineup. Watch VMedia TV with their VBox or stream VMedia TV with your preferred streaming device by downloading the VMedia TV app on Amazon Fire, Apple TV, iOS, Android TV and Roku, Watch all the top shows, hit movies, latest news, exciting sports, and more. Check out VMedia’s free TV offer here.

Home Phone : The company offers 2 great Home Phone Plans; Unlimited Canada & US or Unlimited World. Both plans come with unlimited calling and a great selection of 15 features such as 3-way calling or call transfer. And you can keep your current phone number. With VMedia’s Home Phone app, you can save on your mobile long distance charges and extend your plan and its long distance advantages to your smartphone. Finally, VMedia Home Phone operates with high quality VoIP technology to provide you the best experience.

Home Security : With VMedia Protect, you have access to an advanced, wireless home security system that comes with professional monitoring to ensure your security 24/7, whether you are home or not. With their mobile app, it is easy to monitor your system and manage your alerts. You can also receive notifications in case of any event or emergency. With a team of professionals, VMedia Protect makes sure you and your family are always safe.

Note that the availability of the packages may vary from location to another. You can check the availability of the services directly on VMedia’s website.

Pros

  • Available across Canada
  • Competitive pricing
  • Easy online sign up
  • No contracts

Cons

  • VoIP 911 has certain limitations versus traditional 911 *

*VoIP 911 has certain limitations versus traditional 911. For more information on the limitations, we invite you to contact VMedia.

Why choose this Internet Service Provider?

VMedia is available across the country, offering low prices, great value and no contracts. The company therefore ensures that their internet and other services are affordable, and also accessible to everyone. 

VMedia also plays a major role fighting for fair competition and fair pricing so consumers across Canada can enjoy high speed internet services at the low prices they deserve. The company continues to focus on this important consumer advocacy role, with ongoing lobbying efforts with the CRTC and the federal government to encourage a fair and more transparent market for internet and other services.

Available in many provinces, Can Com is an Internet service provider based in William Lake, BC. In the telecommunication industry since 1983, they have throughout the years evolved from providing TV services to rural areas, to now providing High speed Internet, TV services as well as VoIP telephone services. What sets them apart from the competition is, among other things, their transparency. Indeed, they encourage all their customer to research them online before choosing them, but they also make sure that there are no up-front costs and no contract as well so you can change your mind at all times. Finally, Can Com offer low cost services without compromising on quality. They offer you great savings while still making sure your services are up to the task.

What services are offered by Can Com?

Internet : Can Com offers a great range of Internet speed. Starting at 15 Mbps for $32, all the way to 750 for $85, you’ll be able to find a speed that corresponds to your needs, whether, you only browse, or if you work from home or play video games online. All of their plans have unlimited data which is now essential and make sure you don’t have to worry about going over your data. Finally, their rates are not introductory rates, which means the price you see is the price you’ll pay.

Television : if you need TV plans that cover movie channels, music, sports and more, Distributel can help for sure. They have a starter plan that has the necessary local channels and more in a total of 30. After that, you can add your favorite ones and build your pack. So you decide what you go for!

Television : Can Com offers CipherTV, the latest IPTV technology. For $5 a month, you can get the CipherTV Bar, giving you access to live TV, on-demand movies, 30+ free local channels. You can also have access to over 300+ premium channels with subscriptions starting as low $20.00 per month. However, keep in mind that CypherTV require an Internet connection of at least 20 Mbps to get the best results.

Home Phone : For $14.95 a month, you can get unlimited calls in Canada and for $19.95 you can have unlimited calls in Canada and the US. Both of their plans offer E911 Support, free number porting and all calls features such as Caller ID, Call Waiting, Three-Way Calling, etc. You also have access to low international calling rates.

Pros

  • Low prices
  • Unlimited Data
  • No up-front cost
  • Free non-wifi modem rental

Cons

  • 911 calling limitations*
  • No Cable TV

*E911 can have some limitations, be sure to discuss this with a representative in order to get to know the VoIP system better.

Why choose this Internet Service Provider?

Can Com is a great option if you’re looking for a new Internet service provider indeed because of their transparency. They understand how the telecommunication industry is full of mistrust toward companies and therefore make sure you can make informed choice when choosing them, among other things by encouraging you to research their companies before selecting your plan. They also make sure they offer the same quality you would get by a big player, at a fraction of the price. Can Com is a great option and will be able to provide you with the services you need in Kelowna.

Xplornet has been a telecommunication service provider since 2004 is focused on rural areas. It is the biggest rural fixed wireless broadband provider in the country. The headquarters are in Woodstock, and they have been growing a lot lately due to key partnerships that were developed. Many people appreciate their customer support and innovative solutions.

What services are offered by Xplornet?

Internet : their Internet plans are available via Satellite or LTE. The satellite packages have a single download, and that is given that some don’t have unlimited data. However, the other plans are now with unlimited data (in select regions), and their speeds vary from 10 Mbps to 25 Mbps. So it’s really up to you to know what kind of user you are. Downloading data needs a higher speed, or if you are just browsing the internet means you can go for the basic.

Home phone : the home phone plans come hand in hand with their Internet connection. What is cool about them is that they come with unlimited province-wide calling. The higher cost plans also have long-distance minutes for North America. However, if you know you don’t do long-distance calls, then it is recommended to just go for their basic plan. It’s more than enough.

Note that Xplornet only offers Internet and home phone services. It is possible to check the availability of the service directly on Xplornet’s website.

Primus was launched more than 20 years ago, and since then, it has become a big and trusted telecommunication provider for Canadian consumers. They focus on phone and internet services and have won different awards for their hard work. Because of key partnerships and some acquisitions today, they can provide even better communication solutions for all of their customers.

What services are offered by Primus?

Internet : it’s good to know that Primus wants to help their users and has different Internet plans to choose from. For the heavy internet users, their top plan that has speeds of up to 250 Mbps is more than enough. With it, you can download HD movies, games, or work-related files. If you don’t use the internet that much, then a more starter plan is going to do the job for you.

Home phone : all the home phone plans coming from Primus offer unlimited local calling together with popular calling features like caller ID, voice email, and more. Long-distance calls have specific rates that apply, and you can get in touch with family and friends from all over the world. It’s just a matter of going for the right plan and after it’s just a matter of time.

Note that Primus only offers Internet and home phone services. It is possible to check the availability of the service directly on Primus’ website.

Distributel is a telecommunications company that has its headquarters in Toronto and has been founded in 1988 by Mel Cohen. At first, they were just offering long-distance calls but now offer a wide range of services. According to some statistics, they have more than 200000 subscribers in Canada, and with the help of acquisitions and partnerships, they are getting even more significant.

What services are offered by Distributel?

Internet : Internet plans can work for different types of users. If you are somebody that stays connected all the time and downloads many things than one of the top plan with a speed of 300 Mbps should be ideal. However, if you just intend to use the internet to watch online movies or play games go for one of the basic plans; the 50 Mbps one is more than enough.

Television : any person likes to watch TV, and the secret here is to have as many options as possible to choose from. Distributel knows that, and they built their plans around this idea. For example, the premium plan has around 100 plus channels to watch. If that sounds like too much, then the basic one should be your choice. It has more than 30 channels included in HD.

Home phone : for the home phone plans, you might be happy to know that all of them have an unlimited local calling. Also, great calling features are included, like voice mail or call waiting. The main difference is given by the long-distance minutes in Canada and the USA. The middle plan offers a certain number while the basic one has fees for this. Make sure you check this aspect.

It is possible to check the availability of the service directly on Distributel’s website.

Conclusion !

In conclusion, there are various details that each provider has to offer. Distributel, TekSavvy, Xplornet, Primus, and VMedia all are serious and reliable, but their offers are different. So finding alternatives to Shaw and Telus in Kelowna and the Okanagan, BC, is not that difficult. The tricky aspect is knowing how to make the right choice for yourself. Just try to keep in mind what you are looking for, and you will be easier to find the best plan for you.

Good to know

In Canada, the telecommunication industry has two types of provider. There are the direct suppliers, they are the owners of the lines. Among them, there are Rogers, Bell and Shaw, for instance. Then there are the resellers. They use direct provider lines to provide service to their customers. For the internet, the service you get between a direct and indirect provider is similar. That said, direct providers often offer more advanced technologies that mostly translates to speed or TV options. If you opt for a reseller, you will have the visit of an installer of an owner company to connect your service (Rogers, Bell or Shaw), to keep in mind!

It is important to note that although a business is available in a region, some addresses may not be covered unfortunately. Always check with an agent to confirm service availability.

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Frequently Asked Questions about Internet

Do all Internet service providers offer unlimited Internet?

Not all, but many Internet service providers in Canada offer unlimited Internet. With unlimited Internet, you can stream and download as much as you want. It also helps you stay up to date with all sorts of information and news. However, sometimes due to restricted tethering you cannot share your Internet connection with multiple devices (more than the allowed number).

In addition to that, the cost of unlimited Internet is typically extremely high. So, if you do not require an excessive amount of Internet, it is better that you go for something that is less costly and fulfills your Internet requirement.

Do I have a penalty if I cancel my Internet contract?

If you are still in contract with your current Internet Service Provider, cancelling your contract early may result in heavy penalties. They might ask you to pay for the remaining months of the contract or there might be an equipment fee, a cancellation fee also known as contract termination fee, involved.

So, if there are only a few months left in your contract, you can stick to it and simply move your contract to a new address for the time being. Or you can pay Early Termination Fee to cancel your Internet contract and change to one that you prefer.

How do I cancel my Internet service provider?

To cancel your Internet Service Provider, the first thing that you need to do is understand the cancellation process by going through their website or by using a help-line number. There are some Internet Service Providers that offer services on non-contractual basis, but if you are in a contract, you will need to know the accurate costs of cancelling your Internet service provider i.e. Early Termination Fee.

Other options are to take help from those Internet service providers that offer ”buyout” from your current contract or you can use a cancellation service that assists in negotiating lower bills and at times cancel the Internet service on your behalf.

Do alternative Internet service providers offer good Internet speed?

First, you will need to identify potential alternative Internet service providers in your area because considering the best Internet Service Provider that does not offer service in your area is pointless. Next, you are going to assess the available alternatives based on speed and monthly costs. Many alternative Internet service providers can offer good Internet speeds. Internet that utilizes fiber-optic technology offers unmatchable speed and prevents the signal strength from degrading over the distance. The added benefit of fibre Internet is symmetric speed i.e. equal upload and download times on the Internet connection.

How much should I pay for Internet per month?

Average price for Internet usage per month in Canada is $53 and an average household spends about approximately $203 per month on Internet. The average bundle offer for Internet service is mostly placed at $50 per month.

To reach to your budget level, you can choose to negotiate your monthly Internet bill, opt to reduce your Internet speed, explore other options and compare services and prices, consider going for TV bundle offers, or buy your own equipment e.g. modem, router, etc.

You can also check EBOX, Distributel, B2B2C, Transat Telecom, Teksavvy, VMedia and Bravo Telecom for budget-friendly Internet services.

What Internet speed do I need for:

  • Work an office job: 2.0 Mbps will be enough if you only use email, video conferencing tools and social media on only ONE device.
  • Netflix at night: At least 1.5 Mbps and for HD quality, 5.0 Mbps will be required.
  • Internet browsing and social media: 5.0 Mbps for Internet browsing and 10.0 Mbps for social media.
  • Online gaming: Minimum upload speed of 1 Mbps and download speed of 3 Mbps for online gaming.
  • A student apartment: 6.0 Mbps or higher
  • A family: 12-25 Mbps depending on the family size.

Will someone need to come to my house if I switch Internet service providers?

After you have ordered your new Internet Service Provider , it is up to you whether you want to schedule an installation date to have a professional come to your house and set up the Internet system for you or you can choose to install it yourself by ordering self-install kits.

A self-install kit would include a modem, a router, coaxial cables, ethernet cables along with an installation manual. After you have successfully installed the system yourself, you will need to call and ask your Internet service provider to turn on the service.

Why do people buy their own modem?

Some people may choose to buy their own modem or router based on different purposes and preferences. The most common reason for buying one’s own modem is if they plan on using their Internet service for a long period. In this case, renting a modem will be costlier. Moreover, buying your own modem gives you an advantage of customization options in the future. This serves as a potential reason for people to purchase their own router. Many individuals prefer buying their own modem to have full control over the network and to avoid throttling of the connection speed by Internet Service Providers.

Why moving is a good time to switch Internet Service Provider?

Whether you are moving out of your Internet service provider’s network or not, moving to a new place is indeed a good opportunity for you to explore new options. It is always worth checking other Internet Service Providers at your new address. They might offer a higher quality Internet connection at much better prices. But it is essential that you first understand your Internet needs and then make the right decision.

When choosing an Internet Service Provider, you should take into consideration:

  • The speed
  • Availability
  • Upfront and monthly costs
  • Bundle offers
  • Reliability of your new Internet Service Provider

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